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Meet Webengage

WebEngage develops a customer data and engagement platform that helps businesses personalize customer interactions and improve retention. Its software unifies customer information, segments audiences, analyzes product and revenue behavior, and automates campaigns across email, SMS, WhatsApp, push notifications, websites and mobile apps. Its products include CDPx for flexible customer data modeling, customer journey orchestration, analytics, recommendations and AI agent capabilities. WebEngage serves brands across retail, e-commerce, financial services, travel and other industries, including Unilever, Airtel, Myntra, Acko and Tata Motors. Marketing and product teams use the platform to connect fragmented customer data, coordinate communication across channels, reduce manual campaign work and measure conversion and repeat engagement.View more

WebEngage develops a customer data and engagement platform that helps businesses personalize customer interactions and improve retention. Its software unifies customer information, segments audiences, analyzes product and revenue behavior, and automates campaigns across email, SMS, WhatsApp, push notifications, websites and mobile apps. Its products include CDPx for flexible customer data modeling, customer journey orchestration, analytics, recommendations and AI agent capabilities. WebEngage serves brands across retail, e-commerce, financial services, travel and other industries, including Unilever, Airtel, Myntra, Acko and Tata Motors. Marketing and product teams use the platform to connect fragmented customer data, coordinate communication across channels, reduce manual campaign work and measure conversion and repeat engagement.

Founded
2011
Company size
201-500 employees
Company stage
Series B
Headquarters
Mumbai, India

Why work here

WebEngage may appeal to candidates interested in customer data, personalization, AI agents and distributed systems. Its platform serves hundreds of brands across several international markets, while recent work includes Atlas Studio and customer data privacy capabilities. Published engineering roles describe ownership of infrastructure, scalability, security and reliability, with technologies including Java, AWS, Kafka and Kubernetes. Advertised benefits include medical insurance, mental-health support, mentorship and leave programmes. Infrastructure roles also involve monitoring, incident response and maintaining production availability.Read more

WebEngage may appeal to candidates interested in customer data, personalization, AI agents and distributed systems. Its platform serves hundreds of brands across several international markets, while recent work includes Atlas Studio and customer data privacy capabilities. Published engineering roles describe ownership of infrastructure, scalability, security and reliability, with technologies including Java, AWS, Kafka and Kubernetes. Advertised benefits include medical insurance, mental-health support, mentorship and leave programmes. Infrastructure roles also involve monitoring, incident response and maintaining production availability.

Industry
Marketing Technology / Customer Data and Engagement / B2B SaaS
Open jobs
26 open jobs

Tech stack

Java

Programming language

Python

Programming language

AWS

Cloud infrastructure

Apache Kafka

Event streaming

Elasticsearch

Search and analytics

Kubernetes

Container orchestration

Ansible

Infrastructure automation

Datadog

Monitoring and observability

Cloudflare

CDN and security

PagerDuty

Incident management

Key people

5 people
Avlesh SinghCo-founderView bio

Co-founder and CEO of WebEngage. An IIT (ISM) Dhanbad alumnus, he previously worked at Onyomo and helped build Burrp's product and engineering team. He co-founded WebEngage with Ankit Utreja and leads its business strategy, product direction and growth.

LinkedIn
Ankit UtrejaCo-founderView bio

Co-founder and CTO of WebEngage. He previously worked in engineering at Burrp alongside Avlesh Singh. They initially built Webklipper before launching WebEngage in 2011. His expertise includes databases, scalable technology platforms and product engineering, and he leads the company's technical development.

LinkedIn
Hetarth PatelVice President - Growth Markets (MEA, Americas, APAC)View bio

Leads WebEngage's international growth across the Middle East, Africa, the Americas and Asia Pacific. He brings more than two decades of technology industry experience, including customer experience strategy and sales development at Oracle and over a decade in senior leadership at Flytxt.

LinkedIn
Keyur DhamiSVP - Customer Success (Key Accounts) & CoEView bio

Leads customer success for key accounts and the Center of Excellence, helping customers adopt marketing automation and improve business outcomes. He helped build WebEngage's customer success practice and previously worked at Amdocs and Seclore in roles spanning solution strategy, consulting and customer delivery.

LinkedIn
View all 5 people
Abhijat ShuklaVice President - Data ScienceView bio

Leads data science at WebEngage, applying customer data and AI to predictive segmentation, recommendations and retention analytics. He founded Propellor.ai and joined WebEngage following its 2024 acquihire of the startup's data science team, bringing more than two decades of data industry experience.

LinkedIn

Latest company news

3 stories

WebEngage outlines AI agent and data privacy capabilities on its 15th anniversary

Avlesh Singh on Medium

CEO Avlesh Singh described the rollout of Atlas Studio for AI agents, early customer pilots of BLACK for automated business outcomes, and deployment of Zero-PII and Zero-Copy capabilities for handling customer data.

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Enamor partners with WebEngage to connect online and offline customer journeys

Passionate in Marketing

Enamor partnered with WebEngage for email and WhatsApp journeys connecting digital engagement with store purchases. The announcement described a live browse-abandonment flow and planned cart, checkout and post-purchase automation.

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Hamilton Sciences selects WebEngage for engagement across Denver, ENVY and Vanesa

Marketing Minutes

Hamilton Sciences partnered with WebEngage to build behavior-based customer segments and automated journeys across WhatsApp, push notifications, SMS, email, in-app messaging and web personalization for its consumer brands.

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Jobs at Webengage

26 open roles