Fashion Consultant / Senior Fashion consulant

Job Summary

Key Responsibilities

Sales & Customer Experience

• Greet and engage customers in a professional and friendly manner.
• Understand customer requirements and recommend suitable products and styling options.
• Deliver personalized fashion consultations to enhance the shopping experience.
• Achieve individual sales targets and contribute to overall store revenue.
• Promote ongoing offers, loyalty programs, and new collections to customers.
• Build and maintain long-term customer relationships to encourage repeat business.

Product Knowledge

• Stay updated on the latest fashion trends, collections, fabrics, fits, and styling techniques.
• Demonstrate strong product knowledge to confidently assist customers.
• Provide accurate information regarding product features, pricing, care instructions, and availability.

Store Operations

• Maintain cleanliness, organization, and visual appeal of the store.
• Ensure merchandise is properly displayed, replenished, and tagged.
• Assist with stock receiving, replenishment, stock counts, and inventory management.
• Support billing, cash handling, and POS operations as required.
• Follow company SOPs related to store operations and customer service.

Visual Merchandising

• Maintain displays in line with company visual merchandising guidelines.
• Ensure products are presented attractively to maximize sales opportunities.
• Identify and communicate merchandising improvements to the Store Manager.

Team Collaboration

• Work collaboratively with store team members to achieve business objectives.
• Support new team members through guidance and knowledge sharing (Senior Fashion Consultant).
• Participate in store meetings, training sessions, and performance reviews.

Compliance

• Adhere to company policies, grooming standards, and code of conduct.
• Ensure compliance with health, safety, and loss prevention guidelines.
• Maintain confidentiality of company and customer information.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Customer-centric approach with excellent selling skills.
• Passion for fashion and styling.
• Ability to build customer relationships.
• Teamwork and collaboration.
• Problem-solving and conflict resolution.
• Basic computer and POS knowledge.
• Time management and multitasking abilities.

Educational Qualification

• Bachelor's degree or equivalent preferred.
• Higher Secondary (12th Pass) may be considered based on relevant retail experience.

• 0–2 years of experience in retail sales, preferably in fashion, apparel, or lifestyle retail.

• 2–5 years of experience in fashion/apparel retail with proven sales performance and the ability to guide junior team members.

Fashion Consultants help shoppers find suitable apparel through personalized styling advice and strong product knowledge. The role also supports sales goals, store presentation, inventory and checkout tasks; senior consultants additionally guide newer team members.

Role at a glance

Skills mentioned

What you will likely work on

• Understand shoppers’ needs and recommend products, outfits, and styling options.
• Build customer relationships while promoting collections, offers, and loyalty programs.
• Work toward individual sales targets and contribute to store revenue.
• Keep product knowledge current, including trends, fabrics, fit, care, pricing, and availability.
• Maintain store organization and displays; replenish and tag merchandise.
• Assist with receiving stock, inventory counts, billing, cash handling, and POS tasks.
• Follow store service, safety, loss-prevention, and operating procedures.
• Senior consultants also guide newer colleagues and share product and store knowledge.

Good fit signals

• You enjoy helping customers and can communicate recommendations clearly.
• You bring a customer-focused approach and confidence in selling and styling.
• Interest in fashion, apparel, or lifestyle retail is useful; retail sales experience is relevant, especially for the senior opening.
• You can balance customer service with store presentation and operational tasks.
• For the senior opening, proven sales performance and experience guiding junior colleagues are relevant.