Customer Support Executive (Semi-Voice)

Bengaluru, India · Full time · Posted Aug 2, 2026

Location: On-site – Snitch HQ, Bangalore
Job Type: Full-time
Shift: Rotational Day Shift
Responsibilities:
  • Handle customer calls and chats professionally.
  • Deliver excellent service as per company policies.
  • Ensure high levels of customer satisfaction.
  • Manage 100–150 chats/calls per day.
Requirements:
  • Education: Minimum 2nd PUC or Graduation
  • Experience: Open to both freshers and experienced candidates
Skills:
  • Excellent verbal and written communication
  • Strong customer-handling and problem-solving skills
Languages:
  • Mandatory: English & Hindi (Fluent)
  • Additional regional languages are a plus
Perks:
  • Monthly Rewards & Recognition (RNR) for top performers
  • Positive and growth-oriented team environment
Interview Process:
  • First Round: Team Lead
  • Second Round: Assessment
  • Final Round: Manager