This on-site customer support role handles customer conversations by phone and chat, with a daily volume of 100–150 interactions. The work focuses on professional service, customer satisfaction, and following company policies.
Role at a glance
Customer supportSemi-voice supportCalls and chatsFull-time, on-siteRotational day shift
Skills mentioned
Customer serviceCustomer handlingProblem-solvingVerbal communicationWritten communicationFluent EnglishFluent HindiAdditional regional languages a plus
What you will likely work on
- Respond to customer calls and chats professionally.
- Handle a daily workload of 100–150 calls and chats.
- Provide service in line with company policies.
- Help maintain high customer satisfaction.
- Take part in a hiring process that includes an assessment.
Good fit signals
- Open to freshers as well as experienced candidates.
- Strong verbal and written communication skills.
- Able to handle customer queries and solve problems.
- Fluent in English and Hindi; additional regional languages are a plus.
- Comfortable working on-site in Bangalore on a rotational day shift.