CleverTap is a global customer engagement and retention software company founded in 2013 and headquartered in San Francisco, California. Its cloud-based platform helps businesses understand customer behavior, segment audiences, personalize experiences and manage marketing campaigns across mobile applications, websites, email, SMS, WhatsApp and other channels. Its products include CleverAI for AI-powered personalization and decision-making, TesseractDB for customer data management, predictive analytics, campaign orchestration, experimentation and promotions management. CleverTap serves marketing, product and growth teams across e-commerce, financial services, gaming, media and subscription businesses. Its customers include IKEA, Burger King, Levi's, Decathlon and Jio. The company reports serving more than 2,000 brands globally. Its platform helps businesses coordinate customer communications, improve retention and measure engagement.
CleverTap offers opportunities to develop AI-powered SaaS products used by more than 2,000 brands worldwide. Its engineering infrastructure processes over 30 billion events daily and reaches more than three billion devices, according to company job postings. The company has raised approximately USD 181.6 million and is backed by Accel, Peak XV Partners and Tiger Global. Its recent CleverAI expansion creates opportunities in machine learning, real-time decisioning, distributed systems and personalization. Published engineering materials document Java, MongoDB, Redis, OpenSearch, AWS and container technologies. CleverTap was recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines. Its careers page advertises medical coverage, mental health support, flexible leave, learning budgets, internal mobility and employee stock options. Candidates should confirm role-specific benefits and working arrangements.
Backend Development
Database
Caching and Data Storage
Message Queuing
Search and Analytics
Cloud Infrastructure
Container Orchestration
Serverless Containers
Containerization
Container Orchestration
Infrastructure as Code
Infrastructure as Code
Log Management
Monitoring and Observability
Customer Data Platform
Co-founder and CEO of CleverTap, established in 2013. Previously held senior technology and executive positions at InfoSpace, Infomedia18, Microsoft, CNBC and Hewlett-Packard. His experience spans enterprise software, analytics, technology leadership and business development. He helped establish CleverTap as a customer engagement and retention platform and currently leads its strategic direction and global operations.
Co-founder and Chief Marketing Officer of CleverTap. Previously served as Chief Technology Officer at Infomedia18 and Head of Engineering and IT at Network18. He also co-founded Burrp, an early Indian food technology platform. With more than 30 years of experience in technology and product development, he helped establish CleverTap in 2013. He currently leads marketing strategy, positioning, demand generation and digital experience.
Co-founder and Chief Technology Officer of CleverTap. An IIT Madras alumnus, he previously held engineering leadership positions at ngpay and Network18, where he worked on event-stream processing and advertising technology infrastructure. He co-founded CleverTap in 2013 and leads its engineering organization, focusing on distributed systems, data processing, platform architecture and large-scale customer engagement technology.
Responsible for global human resources, talent management and employee experience at CleverTap. Previously served as Executive Vice President of HR at TV18 and Network18. Holds a postgraduate qualification in Human Resource Management from Symbiosis Institute of Business Management, Pune, and an engineering degree from NIT Bhopal. Has extensive experience in organizational development and HR leadership.
Leads CleverTap's go-to-market and revenue strategy across India, Southeast Asia, the Middle East and Africa. Has more than 16 years of experience in enterprise sales, B2B SaaS and revenue growth. Previously held commercial leadership responsibilities at companies including BetterPlace and Hubilo. Responsible for regional sales execution, customer relationships and commercial expansion.
Appointed Vice President for Latin America in September 2026. Previously spent approximately 10 years at Oracle in technology sales leadership. Has more than 15 years of experience across enterprise sales, regional business development and go-to-market strategy. Responsible for expanding CleverTap's Latin American business, partnerships and adoption of CleverAI.
CleverTap
CleverTap announced the next generation of CleverAI, introducing Live 1:1 Personalization that combines real-time customer signals with historical behavioral data to determine personalized engagement actions. The company reported early pilot results involving Axis Bank, Eatigo and VieON, including reduced funnel abandonment and improved conversion and engagement metrics.
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CleverTap appointed Lohran Queiroz as Vice President for Latin America. Previously a sales leader at Oracle, Queiroz will oversee regional growth, enterprise customer relationships, partnerships and adoption of CleverTap's AI-powered engagement products.
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KPMG India and CleverTap announced a strategic alliance combining KPMG's enterprise consulting capabilities with CleverTap's customer analytics, personalization and engagement platform. The collaboration focuses on banking, financial services, retail and consumer businesses seeking to improve customer engagement and retention.
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CleverTap announced its placement in the Leaders quadrant of Gartner's 2026 Magic Quadrant for Personalization Engines. The assessment evaluated vendors on completeness of vision and ability to execute. CleverTap highlighted its AI-powered decisioning, personalization and customer engagement capabilities.
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CleverTap announced the acquisition of rehook.ai to strengthen its promotions management and customer retention capabilities. The acquisition supports the company's broader strategy of combining marketing automation, rewards, personalization and customer engagement in a unified platform.
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