100ms AI builds voice-first AI agents for healthcare operations, with a focus on reducing administrative work and delays in patient access. Its agents automate workflows such as patient intake, scheduling, benefits verification, prior authorization, triaging and telehealth coordination, including workflows for specialty practices and patient-support programs. The company emphasizes healthcare-grade safety, human escalation, HIPAA compliance and natural low-latency conversations. 100ms originally built real-time audio and video infrastructure and says its platform has powered more than a billion minutes of conversations; it began its healthcare AI focus in 2024.
100ms offers candidates the opportunity to work on healthcare AI agents handling complex, real-world patient access workflows such as benefits verification, prior authorization and intake. The company is backed by investors including Accel, Alpha Wave, Z47, LocalGlobe and STRIVE and has raised $24.5 million. Its founding team has experience building large-scale real-time infrastructure at Meta and Disney+ Hotstar, while current engineering roles involve LLM agents, evaluation systems, Python services and modern web development. 100ms also participated in the Mayo Clinic Platform Accelerate program in 2026. Candidates should note that many current Bengaluru engineering and product roles emphasize regular in-office work.
Backend and AI
Backend
Backend
Frontend
Frontend and SDK development
Backend
Co-founder and CEO of 100ms. Gupta previously worked on large-scale real-time video infrastructure at Meta and served as VP of Engineering at Disney+ Hotstar. He studied at Madan Mohan Malaviya University of Technology and now applies his experience in scalable, low-latency communications to AI agents for healthcare and patient access.
Co-founder and COO of 100ms. Behera previously held product leadership roles at Hotstar and co-founded Gozoomo. He is an IIT Bombay alumnus and leads operating and product efforts as 100ms expands from real-time communications infrastructure into healthcare AI and patient-access automation.
Co-founder and CTO of 100ms. Dwivedi previously worked at Hotstar, where he helped build its in-house video processing platform, and earlier worked in software engineering roles. He studied Information Technology at Motilal Nehru National Institute of Technology and brings deep experience in scalable media and infrastructure engineering.
Mayo Clinic Platform
Mayo Clinic Platform included 100ms in its February 2026 Accelerate cohort, describing the company as building AI agents for patient access across intake, benefits verification, prior authorization, triaging and scheduling for specialty practices.
Read article100ms presented agents spanning patient intake through fulfillment at Hub & Specialty Pharmacy Models West 2026, including sessions focused on the safety and quality of AI-powered patient and payer calls.
Read articleAt Asembia's AXS26 Summit, 100ms highlighted its AI Case Manager for healthcare hub operations, including automated enrollment processing, benefits verification and monitoring of calls for adverse events and product quality complaints.
Read articleNo open roles available
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