Pulse Labs is an AI-powered UX and product research company that helps product, design and research teams understand how people interact with technology in real-world settings. Its platform supports surveys, interviews, task-based evaluations, observational studies and embedded in-app feedback through the FlightRecorder SDK. Pulse Labs also provides participant recruitment through its Pulse Voices panel, which includes more than 150,000 verified users, alongside professional research services. Its tools use AI to organize and analyze user feedback and support research across web, mobile, smart devices, automotive and other digital experiences. The company serves organizations across technology, retail, automotive, logistics and manufacturing.
Pulse Labs offers candidates the opportunity to work on AI-powered UX research products, real-time analytics, distributed backend systems and low-latency mobile SDKs. The company is backed by investors including Madrona Venture Group, Amazon's Alexa Fund, Google, Bezos Expeditions and Techstars. Its platform supports a global research operation and a participant panel of more than 150,000 verified users. Current engineering roles involve Java, Node.js, React Native, Flutter, WebSockets and real-time audio and video systems, and explicitly emphasize substantial ownership and influence over technical direction. Pulse Labs also hires remote engineering talent in India and operates teams across multiple countries.
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Real-Time Communication
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Co-founder and CEO of Pulse Labs. Before founding the company, Suthan spent more than five years at Goldman Sachs in electronic-products strategy and foreign-exchange algorithms and quantitative strategy. He previously worked in software engineering and holds an MBA from Emory University's Goizueta Business School plus Computer Engineering and Computer Science degrees from Georgia Tech.
Co-founder and Chief Product Officer of Pulse Labs. Before starting the company, Zwick spent four years at Overstock.com in data and analytics roles, including Director of Data Science. He is also an Assistant Professor of Computer Science at Weber State University and holds a PhD in Mathematics from the University of Utah, an MS in Statistics from Stanford and Stanford degrees in Mathematics and Physics.
Pulse Labs
Pulse Labs introduced Research Exchange, an invite-only beta marketplace designed to connect enterprise research teams with vetted research agencies while combining partner discovery, research tools and participant recruitment in one workflow.
Read articlePulse Labs
Pulse Labs announced a new platform built around continuous UX insights, automation and faster product decision-making, extending the company's evolution from conversational-AI testing into broader real-world and multimodal product research.
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