SaaS Labs is a B2B software company founded in 2016 by Gaurav Sharma, with headquarters in the United States and engineering operations in India. It develops cloud-based communication, customer engagement and productivity products for sales, support and marketing teams. Its flagship product, JustCall, provides business calling, SMS, WhatsApp messaging, CRM integrations, call analytics and AI-powered voice agents. Other products include Helpwise for shared inbox management, CallPage for website callbacks and lead generation, ServiceAgent for AI-powered call handling and appointment scheduling, and AtomsAI for enterprise AI solutions. SaaS Labs serves small businesses, growing companies and enterprises seeking to manage customer conversations, automate communication workflows and improve team productivity. The company reports serving more than 7,000 businesses globally.
SaaS Labs offers opportunities to build AI-powered business communication software used by more than 7,000 companies worldwide, according to its LinkedIn profile. Its flagship product, JustCall, supports sales and customer service operations through cloud telephony, messaging, CRM integrations and AI voice agents. The company has raised venture funding from investors including Peak XV Partners, Base10 Partners and Eight Roads Ventures. Current engineering job postings reference React, Node.js, NestJS, TypeScript, MongoDB, ClickHouse and Google Cloud Platform. Technical roles involve real-time communication systems, API integrations, AI workflows and scalable SaaS architecture. The company has advertised opportunities for engineering ownership and cross-functional product development. Current vacancies include on-site positions in Bengaluru and Noida. Candidates should confirm compensation, benefits, equity eligibility and working arrangements during recruitment.
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Programming Language
Backend Development
Backend Development
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Frontend Development
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Founder and CEO of SaaS Labs, established in 2016. A 2010 graduate of the National Institute of Technology Warangal, he previously worked at UBS Investment Bank and founded multiple technology businesses. His earlier ventures include HelloSociety, acquired by The New York Times in 2016. His experience includes B2B SaaS, digital advertising, product development and entrepreneurship. At SaaS Labs, he leads business strategy, product expansion and AI-powered communication software development.
Engineering leader identified in JustCall's official company information. Responsible for senior engineering leadership supporting the development and operation of the company's cloud communication and AI-powered software products.
Finance executive listed in JustCall's official leadership information. Holds a senior finance leadership position supporting the company's financial management and business operations.
Product and business leader associated with JustCall and SaaS Labs. Identified in JustCall's published leadership information as General Manager of New Initiatives. Her responsibilities involve product development and new business initiatives within the company's communication software portfolio.
JustCall
JustCall introduced Google Calendar availability checks for its AI Voice Agent. The feature enables the AI agent to check a team member's calendar availability before transferring a customer call, improving automated call routing and coordination with human support teams.
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JustCall introduced configurable default workflows for newly purchased business phone numbers. Businesses can automatically apply existing call routing configurations to additional numbers, reducing repetitive setup and improving consistency across communication workflows.
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JustCall introduced an integration that allows HubSpot workflows to trigger approved WhatsApp template messages. Businesses can automate customer outreach based on CRM events and manage responses through the JustCall WhatsApp Inbox.
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JustCall added voice note functionality to its messaging inbox, allowing users to record and send audio messages within customer conversations. The feature expands communication options available to sales and customer support teams.
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