Prodigal Technologies builds software for lenders, loan servicers and debt collection agencies. Its AI agent, proAgent, uses account records and conversation history to answer borrower questions, explain balances and arrange payments within rules set by the customer. It can hand disputes and other exceptions to a human agent. The platform also includes proPay for self-service payments, proCollect for coordinating outreach across channels, and proInsight for reviewing calls and monitoring compliance. Prodigal says it works with more than 100 financial institutions across North America.
Engineers at Prodigal work on problems such as getting a voice agent to understand a borrower, check account details and begin replying in under a second. The team also builds ways to test whether an agent gives the required disclosure or hands a dispute to a person. These systems serve customers across North America. Prodigal offers leadership mentoring and supports learning through courses, books and conferences.
Programming language
Real-time communications
Relational database
Document database
In-memory data store
Data platform
Data transformation
Workflow orchestration
Container orchestration
Cloud compute
Serverless compute
Gangal co-founded Prodigal and serves as CEO. He previously led data teams at business lender Fundbox and worked at Blackstone and Boston Consulting Group. He studied computer science at IIT Bombay and earned an MBA from Wharton.
Raje co-founded Prodigal and leads its technology development as CTO. He studied computer science at IIT Bombay and worked in quantitative trading at Tower Research Capital before starting the company.
Garg co-founded Prodigal and led its early product work. An IIT Bombay graduate and former investor at Accel, he left Prodigal in 2019 and went on to co-found Nova Benefits.
Mittal leads engineering at Prodigal after joining as a senior engineer in 2024. He previously built consumer finance products as a founding engineer at SALT and worked at video technology startup Sensara.
Prodigal
Simulated callers now test each agent version against a customer's approved call flow. The tests check steps such as identity verification, required disclosures and dispute routing before the agent handles live calls.
Read articleProdigal
proInsight now uses the timing of the original Spanish audio to mute spoken card and bank numbers, including digits repeated for confirmation. Reviewers can still hear payment amounts.
Read articlePaymentVision
The partnership connects Prodigal's collections agents with PaymentVision's payment processing. The companies cited collections law firm Lotane & Associates as a customer already using both systems.
Read articleProdigal TechhMumbai, India
Prodigal TechhBengaluru, India
Prodigal TechhBengaluru, India
Prodigal TechhMountain View, USA
Prodigal TechhBengaluru, India
Prodigal TechhBengaluru, India
Prodigal TechhMumbai, India
Prodigal TechhMumbai, India
Prodigal TechhMumbai, India
Prodigal TechhMumbai, India
Prodigal TechhBengaluru, India
Prodigal TechhBengaluru, India
Prodigal TechhMumbai, India
Prodigal TechhMumbai, India
