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Meet Clickpost

ClickPost is a logistics automation and intelligence software company that helps retail, ecommerce and D2C brands make and automate decisions across the shipment lifecycle. Its platform covers multi-carrier shipping, carrier allocation, delivery-date prediction, shipment tracking, failed-delivery recovery, returns and exchanges, order editing, notifications, B2B logistics and quick-commerce operations. ClickPost also offers AI products for voice-based delivery recovery, predictive exception management and customer support. The company says its systems have optimized more than 5 billion shipments, use over 200 billion delivery signals and support 600+ brands through hundreds of carrier integrations. Customers referenced publicly include Walmart, Adidas, Nykaa, Puma, Lenskart and Tata 1mg.View more

ClickPost is a logistics automation and intelligence software company that helps retail, ecommerce and D2C brands make and automate decisions across the shipment lifecycle. Its platform covers multi-carrier shipping, carrier allocation, delivery-date prediction, shipment tracking, failed-delivery recovery, returns and exchanges, order editing, notifications, B2B logistics and quick-commerce operations. ClickPost also offers AI products for voice-based delivery recovery, predictive exception management and customer support. The company says its systems have optimized more than 5 billion shipments, use over 200 billion delivery signals and support 600+ brands through hundreds of carrier integrations. Customers referenced publicly include Walmart, Adidas, Nykaa, Puma, Lenskart and Tata 1mg.

Founded
2017
Company size
201-500 employees
Company stage
Series A
Headquarters
Bengaluru, India

Why work here

ClickPost offers candidates the chance to work on high-scale logistics and commerce systems handling billions of shipment decisions and hundreds of billions of delivery signals. Its engineering team publicly writes about production challenges involving Python, Django, PostgreSQL, Kafka, AWS, OpenTelemetry, ClickHouse and eBPF, and has contributed fixes upstream to OpenTelemetry. Current hiring spans backend, platform, machine learning, frontend, SRE and engineering management. ClickPost's careers page also highlights an AI-native work culture, learning and development funding, health and mental-health coverage, flexible working, paid leave, competitive compensation and relocation support. The company serves 600+ global brands and is expanding its AI and autonomous logistics products.Read more

ClickPost offers candidates the chance to work on high-scale logistics and commerce systems handling billions of shipment decisions and hundreds of billions of delivery signals. Its engineering team publicly writes about production challenges involving Python, Django, PostgreSQL, Kafka, AWS, OpenTelemetry, ClickHouse and eBPF, and has contributed fixes upstream to OpenTelemetry. Current hiring spans backend, platform, machine learning, frontend, SRE and engineering management. ClickPost's careers page also highlights an AI-native work culture, learning and development funding, health and mental-health coverage, flexible working, paid leave, competitive compensation and relocation support. The company serves 600+ global brands and is expanding its AI and autonomous logistics products.

Industry
Logistics Automation, Supply Chain SaaS, Post-Purchase Technology
Open jobs
13 open jobs

Tech stack

Python

Backend

Django

Backend Framework

Java

Backend

PostgreSQL

Database

PgBouncer

Database Connection Pooling

Apache Kafka

Messaging and Streaming

Elasticsearch

Search and Analytics

ClickHouse

Analytics Database

AWS

Cloud Infrastructure

Amazon S3

Object Storage

Nginx

Web Infrastructure

Gunicorn

Application Server

OpenTelemetry

Observability

Prometheus

Monitoring

Grafana

Observability

Grafana Mimir

Metrics Storage

Grafana Loki

Log Management

HashiCorp Nomad

Workload Orchestration

Key people

2 people
Naman VijayCo-founder and CEOView bio

Co-founder and CEO of ClickPost. Naman studied at IIT Delhi and previously worked at Barclays. He co-founded ClickPost with childhood friend Prashant Gupta and leads growth and international expansion. His work focuses on ecommerce logistics, supply-chain intelligence, post-purchase operations and using data and AI to automate delivery decisions.

LinkedIn
Prashant GuptaCo-founder and CTOView bio

Co-founder and CTO of ClickPost. Prashant studied computer science and engineering at NIT Tiruchirappalli, previously worked as a senior software engineer at InMobi and co-founded Shifter.in. At ClickPost he leads product and engineering, building logistics intelligence, post-purchase and large-scale commerce systems.

LinkedIn

Latest company news

4 stories

AI usage by logistics firms boosts delivery timelines of startups

Business Standard

Business Standard reported on the use of ClickPost's AI voice agent Parth for failed-delivery management. MyMuse was reported to be resolving 80% of non-delivery cases within a day after deploying the system, while ClickPost said brands using Parth had reduced return-to-origin rates by 15-20%.

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Clickpost Named a G2 Leader in Returns Management, Summer 2026

ClickPost

ClickPost announced that it was named a Leader in G2's Summer 2026 Returns Management report, citing a 4.8 out of 5 rating across 135 verified reviews and six G2 badges. The company also highlighted its AI-driven returns segmentation and Returns Protection product.

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ClickPost Launches First AI-Priced Returns Fee Program in the U.S. as Platform Named G2 Leader in Returns Management Spring 2026

PRWeb

ClickPost announced Returns Protection for the U.S. market, using factors such as SKU risk, geographic return patterns and historical claims to dynamically price return-protection fees. The announcement also highlighted G2 recognition across returns management, shipping and supply-chain visibility.

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The Face Shop Partners With ClickPost To Boost B2B Distribution

BW Retail World

The Face Shop deployed ClickPost Darwin as a centralized technology layer for B2B distribution across retail, ecommerce and quick-commerce channels in India, automating carrier allocation, monitoring exceptions and integrating its own vehicle fleet.

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Jobs at Clickpost

13 open roles