Dialogue Design, Syntax and semantic analysis, Reinforcement learning, Text Classification, Governance for Conversational AI, RASA, Natural Language Understanding (NLU), Kore.ai, GDF (Google Dialog Flow), IBM Watson, Automatic Speech Recognition (ASR), Dialogue Management (NLG), Spark NLP, Recurrent Neural Networks, Conv AI Testing
Specialization
Conversational AI: Senior Data Scientist
Job requirements
Experience Range: With at least 5-8 years of experience in data science, including 2 years specifically in conversational AI technologies and agentic AI development Key Responsibilities: 1. Evaluate agent output results and EVal tests to ensure accuracy and relevance in conversational AI applications 2. Design and execute functional and AI quality testing, including grounding, unsupported-response, contradiction, and scenario validation 3. Develop and optimize AI models for dialogue management, syntax and semantic analysis, and reinforcement learning 4. Collaborate with engineering and product teams to define AI deployment paths and integrate agentic AI solutions into production environments 5. Implement governance frameworks for conversational AI to maintain compliance and quality standards 6. Utilize platforms such as RASA, Kore.ai, Google Dialog Flow, and IBM Watson to build and refine conversational agents 7. Apply advanced text classification and natural language understanding techniques to enhance AI translation and conversation capabilities 8. Conduct scenario-based validation and troubleshooting to continuously improve conversational AI performance Required Skills: 1. Hands-on experience with RASA 2. Proficiency with Natural Language Understanding (NLU) 3. Experience with Google Dialog Flow 4. Working knowledge of Kore.ai 5. Familiarity with IBM Watson for conversational AI 6. Strong proficiency in syntax and semantic analysis using Python or relevant libraries 7. Experience with reinforcement learning algorithms (e.g., Q-learning, policy gradients) 8. Advanced text classification techniques (e.g., transformers, BERT, LSTM) 9. Experience in dialogue design for conversational AI platforms Preferred Skills: 1. Experience with Automatic Speech Recognition (ASR) integration 2. Advanced skills in Natural Language Generation (NLG) 3. Proficiency in Spark NLP for text processing 4. Hands-on experience with Recurrent Neural Networks (RNNs) 5. Background in conversational AI testing methodologies and scenario validation Desired Qualifications: 1. Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Information Technology, or a closely related discipline 2. Certification in Machine Learning, Natural Language Processing, or Conversational AI from recognized institutions 3. Relevant certification in conversational AI platforms such as RASA or Google Dialog Flow
Ovii Interpretation
This role develops and evaluates conversational AI systems, with a focus on dialogue behavior, language understanding, and agent quality. It combines model and agent development with functional testing, governance, and production integration alongside engineering and product teams.
Conversational AIDialogue designNatural Language Understanding (NLU)Syntaxsemantic analysisReinforcement learningText classificationRASAGoogle DialogflowKore.ai
What you will likely work on
Assess conversational agent outputs and evaluation results for accuracy and relevance.
Design and run functional and AI quality tests, including grounding, unsupported responses, contradictions, and scenarios.
Develop and tune models for dialogue management, language analysis, and reinforcement learning.
Work with engineering and product teams to plan deployment and integrate agentic AI into production.
Apply governance practices to support conversational AI quality and compliance.
Build and refine conversational agents with supported platforms and language-understanding techniques.
Troubleshoot scenario-based behavior and improve agent performance.
Good fit signals
Has 5–8 years of data science experience, including at least 2 years in conversational AI technologies and agentic AI development.
Brings hands-on RASA experience and proficiency in Natural Language Understanding.
Has used Google Dialogflow and working knowledge of Kore.ai; familiarity with IBM Watson is also relevant.
Can apply Python or relevant libraries to syntax and semantic analysis, and has experience with reinforcement learning and advanced text classification.
A bachelor's degree in a closely related discipline and relevant machine-learning, NLP, or conversational AI certifications align with the stated qualifications.
Meet Brillio
Brillio is a technology consulting and services company that helps enterprises build and modernize software, data platforms and digital operations. Its services span AI and data engineering, application development, customer experience transformation, cloud infrastructure and security. It serves businesses in banking and financial services, insurance, healthcare and life sciences, retail, consumer goods, telecommunications and media. Its ADAM platform, short for Agentic Data and Application Management, provides tools to build, orchestrate and govern AI agents and supporting data workflows. Brillio combines consulting, engineering and implementation services to address legacy systems, fragmented data and the challenges of moving AI applications into production. Founded in 2014, the company is headquartered in Dallas and operates delivery locations across North America, Europe and Asia.
Founded
2014
Company size
5,001-10,000 employees
Company stage
Not known
Headquarters
Dallas, USA
Why work here
Brillio offers work on enterprise AI, cloud migration, application modernization and data platforms for large companies. Current engineering roles use React, Python, AWS, Azure, Databricks and Snowflake. Development programs include Brillio Academy, graduate training and Winspire for women leaders. Its role-specific AI training combines hands-on practice with assessment and earned two Gold Brandon Hall HCM Excellence Awards in 2026. Brillio's October 2026 U.S. Great Place to Work profile reports that 81% of respondents consider it a great workplace. Work arrangements depend on the project; some roles require client-office attendance or shifts.
RMRaj MamodiaChairman, Founder and Chief Executive OfficerView bioHide bio
Founded Brillio in 2014 and leads the company as chairman and CEO. Previously held technology and management roles at Larsen & Toubro, IBM and Cognizant. He holds a bachelor's degree in mechanical engineering from Motilal Nehru National Institute of Technology and an MBA from Northwestern University's Kellogg School of Management.
CDChander DamodaranChief Technology OfficerView bioHide bio
Leads Brillio's technology innovation and advises clients on digital and AI initiatives. He brings more than 25 years of experience in architecture, engineering, innovation and product development. His responsibilities include strengthening engineering capabilities and translating business needs into technology solutions.
SKSridhar KrishnamurthyChief Human Resources OfficerView bioHide bio
Leads Brillio's people strategy and culture. As a member of its founding leadership team, he has helped develop the workforce throughout the company's global expansion. His remit includes employee capability development and preparing technical, delivery, sales and leadership teams to apply AI in their work.
JKJitendra KukdayGlobal Head of the Growth OfficeView bioHide bio
Leads Brillio's Growth Office and brings more than 28 years of experience in IT services and business process outsourcing. His industry commentary focuses on modernizing legacy systems and data foundations so insurers can deploy AI in production.
JMJeff McMillanIndependent DirectorView bioHide bio
Joined Brillio's board in 2026, bringing experience deploying AI in financial services. Founder of McMillanAI, he previously led firmwide AI and wealth management analytics at Morgan Stanley and held senior roles at Merrill Lynch. He is a West Point graduate and teaches AI in financial services at Columbia University.
Brillio recognized as an ISG Leader for AI-driven application development
Brillio·
ISG named Brillio a Leader in the Application Development Projects category of its 2026 U.S. study, highlighting the ADAM platform, industry-focused delivery teams and application modernization capabilities.
Brillio joined Salesforce's invitation-only engineering partner network to support Agentforce deployments and enterprise AI adoption through closer collaboration with Salesforce product and engineering teams.
The partnership combines Brillio's ADAM accelerator and industry solutions with the Databricks Data Intelligence Platform to support data modernization, governance and production AI deployments.