DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.
DevOps team work in following areas:
Production & Development Infrastructure Provisioning and Maintenance
You’ll be in a team that maintains, builds and scale infrastructure that will host the production workload as well as support internal engineering teams. You’ll make decisions with a significant impact on Helpshift.
Requirements
Requirements
Relevant experience of 3+ years and above.
In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
Experience with IaaC tools like Ansible, Puppet, Terraform.
Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
Experience with managing NoSQL and RDBMS
Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)
Ovii Interpretation
This DevOps Engineer role supports production and development infrastructure used by product and engineering teams. The work spans systems, cloud, containers, databases, automation, reliability, and infrastructure security.
Hands-on familiarity with cloud, container, infrastructure-as-code, database, monitoring, and messaging technologies.
Meet Keywords Studios
Keywords Studios is a Dublin-headquartered global provider of creative and technical services to the video games and entertainment industries. Founded in 1998, it supports developers, publishers and entertainment companies across game development, art production, audio, localization, functional and linguistic testing, player support, community management, marketing and related services. Keywords operates more than 70 studios across 26 countries and has about 13,000 people worldwide. Its clients include companies such as Microsoft, Ubisoft, Tencent Games, Supercell, Bandai Namco, Netflix and Amazon. The group is also expanding into AI services, using its game-development, QA, localization and simulation expertise for AI training data, evaluation, red teaming and embodied-AI applications.
Founded
1998
Company size
10,001+ employees
Company stage
Not known
Headquarters
Dublin, Ireland
Why work here
Keywords Studios gives candidates exposure to a large global network working on major games and entertainment properties across development, engineering, art, audio, localization, QA, player support and marketing. The company has about 13,000 people across more than 70 studios and works with many of the world's largest game publishers and technology companies. Current engineering roles include C++, Unreal Engine, Unity, Python, cloud platforms and production AI systems, while its newer AI Solutions business extends into model evaluation, training data, simulation and robotics. Keywords also publicly advertises training and career development, health and insurance benefits, paid time off and flexible or hybrid arrangements for some roles, although benefits and working patterns vary substantially by studio and country.
Co-founded Keywords in Dublin in 1998 and served as its CEO until 2009. Before starting Keywords, Guastalla held marketing and IT roles at Brent International across the US and Europe. He later served as a non-executive director of Keywords Studios until 2022 and also founded food-sector business Italicatessen.
TLTeresa LuppinoCo-founderView bioHide bio
Co-founded Keywords in Dublin in 1998 with Giorgio Guastalla. Luppino had worked as an Italian language specialist at Microsoft before helping establish Keywords as a localization provider. The business initially served the software market before increasingly specializing in video game localization and related services.
BBBertrand BodsonChief Executive OfficerView bioHide bio
CEO of Keywords Studios since 2021. Bodson previously served as Chief Digital Officer at Novartis and Chief Digital and Chief Marketing Officer at Sainsbury's Argos. Earlier roles included Amazon and EMI Group, and he co-founded Bragster. He leads Keywords' global growth, technology and strategic expansion.
VTVikas TikuChief Financial OfficerView bioHide bio
Chief Financial Officer of Keywords Studios. Tiku has more than two decades of experience scaling international businesses across private equity-backed, private and public companies. His previous experience includes senior financial leadership and transformation work at companies including The Coca-Cola Company.
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DMDan McCormickChief Digital Information OfficerView bioHide bio
Chief Digital Information Officer at Keywords Studios, responsible for digital technology and transformation. He previously held CIO and digital leadership roles at Rentokil Initial, supporting operations across a large global organization. His work at Keywords includes technology, security, data and AI-enabled transformation.
JZJonathan ZweigChief Revenue OfficerView bioHide bio
Chief Revenue Officer responsible for global commercial strategy and partner engagement. Zweig has more than 25 years of experience across games, media and entertainment, including leadership roles at Riot Games, Activision Blizzard and The Walt Disney Company.
QSQuentin Staes-PoletGeneral Manager - Keywords Studios AI SolutionsView bioHide bio
Leads Keywords Studios AI Solutions, serving frontier AI labs, foundation-model developers and embodied-AI teams. He has more than 25 years of media, technology and gaming experience, including leadership roles building the international businesses of Unity Technologies and Epic Games' Unreal Engine.
FreeAnimal Launches as the First Global Creative Agency with a New Model Built for the Entire Games Ecosystem
Keywords Studios·
Keywords Studios launched FreeAnimal by combining seven game-focused creative agencies including gnet, ICHI, KWM, Maverick, TrailerFarm, Big Farmer and Fire Without Smoke. The new global agency provides strategy, creative, production, community, player insight and go-to-market services.
Keywords Studios established a dedicated AI Solutions business that applies its game-development expertise to AI training data, annotation, evaluation, red teaming, synthetic environments, simulation and embodied AI. The offering targets frontier AI labs, foundation-model developers and robotics teams.
Keywords Studios and EQT, together with CPP Investments and Temasek, announce acquisition completion
Keywords Studios·
An investor group led by EQT, together with CPP Investments and Temasek, completed its acquisition of Keywords Studios. The company's shares ceased trading on AIM and Keywords became privately held.