Collaborate with business stakeholders to gather, analyze, and document business and functional requirements.
Identify opportunities to improve business processes through automation, analytics, and AI-enabled solutions.
Convert business requirements into detailed functional specifications, user stories, and acceptance criteria.
Work closely with Product Managers, Architects, Developers, Data Teams, and other stakeholders.
Conduct feasibility studies, impact assessments, and solution evaluations.
Facilitate workshops, stakeholder meetings, and requirement-gathering sessions.
Define business processes and recommend process improvements utilizing modern digital technologies, including AI where appropriate.
Support product development lifecycle from ideation through deployment.
Participate in UAT, validation, and user adoption activities.
Track project progress and ensure alignment between business goals and technical solutions.
Prepare business cases, process flows, BRDs, FRDs, and solution documentation.
Utilize AI-powered tools to enhance requirements analysis, documentation, reporting, and business insights.
Required Skills & Experience
Business Analysis
7-12 years of experience as a Business Analyst or Technical Business Analyst.
Strong experience in requirements elicitation, analysis, documentation, and stakeholder management.
Expertise in preparing:
BRDs (Business Requirement Documents)
FRDs (Functional Requirement Documents)
User Stories
Use Cases
Process Flows
Gap Analysis
Technology & Digital Solutions
Understanding of digital transformation programs and emerging technologies.
Experience working on enterprise application development or transformation projects.
Ability to evaluate and recommend technology solutions based on business needs.
Familiarity with AI-enabled business applications and productivity tools.
Technical Skills
Knowledge of APIs, Microservices, and System Integrations.
Understanding of cloud platforms such as AWS, Azure, or GCP.
Familiarity with SQL and data analysis concepts.
Exposure to Agile, Scrum, and Product Development methodologies.
Experience working with Jira, Confluence, Visio, Miro, or similar tools.
Data & Analytics
Understanding of data models, data mapping, and business intelligence concepts.
Experience interpreting data and generating actionable business insights.
Knowledge of reporting and analytics tools.
Experience leveraging AI-driven analytics and reporting capabilities is an advantage.
Preferred Qualifications
Experience in Digital Transformation, Data Analytics, Process Automation, or Enterprise Technology Programs.
Exposure to AI-powered business applications and productivity platforms.
Certifications such as:
CBAP / CCBA
PMI-PBA
Agile BA
Scrum Certification
Experience in enterprise-scale application development projects.
Ovii Interpretation
This Technical Business Analyst translates business needs into functional requirements and supports technology and product initiatives from discovery through deployment. The role combines stakeholder facilitation, process analysis, solution evaluation, documentation, and user acceptance activities, with AI and analytics used where relevant.
Role at a glance
Technical business analysisRequirements elicitationFunctional specificationsStakeholder facilitationProcess improvementProduct lifecycle support
Gather, analyze, and document business and functional requirements with stakeholders.
Translate needs into functional specifications, user stories, acceptance criteria, use cases, and process flows.
Assess feasibility, impact, and technology options against business needs.
Identify process improvement opportunities using automation, analytics, and appropriate digital or AI solutions.
Coordinate with product, architecture, development, data, and other stakeholder groups through the product lifecycle.
Prepare business cases, BRDs, FRDs, gap analyses, and solution documentation.
Support UAT, validation, user adoption, and alignment between business goals and technical delivery.
Use AI-enabled tools to support analysis, documentation, reporting, and business insights.
Good fit signals
Brings 7–12 years as a Business Analyst or Technical Business Analyst, including strong requirements and stakeholder experience.
Can produce clear requirements artifacts such as BRDs, FRDs, user stories, use cases, and process flows.
Has worked on enterprise application development or transformation projects and can evaluate technology options for business needs.
Understands APIs, microservices, integrations, cloud, and data concepts well enough to work across technical teams.
AI, analytics, automation, and relevant business-analysis or Agile certifications are useful supporting experience, not all stated as mandatory.
Meet Softbiz
Softobiz Technologies is an India-based IT services and digital engineering company that develops, modernizes and maintains enterprise software platforms. Its services include AI strategy and implementation, custom software and product engineering, data analytics, cloud modernization, DevSecOps, intelligent automation and Global Capability Centre (GCC) setup and management. The company serves organizations in healthcare, retail, quick-service restaurants, automotive, technology, SaaS and financial services. Its engineering work addresses challenges involving legacy system modernization, enterprise integration, data management, software scalability and operational efficiency. Softobiz also offers Greenlight, an AI-assisted engineering approach combining automated verification with human approval. The company operates engineering offices in Hyderabad, Mohali and Kochi, with an international presence in Australia and the United States.
Founded
2007
Company size
201-500 employees
Company stage
Not known
Headquarters
Hyderabad, India
Why work here
Softobiz offers opportunities to work on enterprise software engineering, AI, cloud modernization and data platforms across industries including healthcare, retail, automotive and financial services. Its published client work includes a large-scale telehealth platform migration and enterprise engineering programmes. The company's careers page describes embedded engineering teams, end-to-end technical ownership, mentorship and professional development. Public hiring requirements reference technologies including AWS, Azure, Kubernetes and Terraform. Its engineering presence across Hyderabad, Mohali and Kochi provides opportunities to work with international clients and distributed technical teams. Candidates interested in production systems, enterprise architecture and AI-enabled engineering may find the technical scope relevant. Compensation, benefits, work arrangements and career progression should be confirmed for individual positions.
GMGaurav MurghaiCo-founder and Chief Executive OfficerView bioHide bio
Co-founder and Chief Executive Officer of Softobiz Technologies. Gaurav leads corporate strategy, business development, enterprise partnerships and organizational growth. His professional background includes more than 15 years of experience in technology services, software engineering and digital transformation. His LinkedIn profile lists Guru Nanak Dev University as his educational institution.
GMGagan MurghaiCo-founder and Chief Technology OfficerView bioHide bio
Co-founder and Chief Technology Officer of Softobiz Technologies. Gagan is involved in technology strategy, software architecture, enterprise engineering and the adoption of AI-enabled development practices. His experience includes more than a decade of technology leadership at Softobiz. His public professional profile also identifies him as CEO of EasyWebinar, a webinar software platform.
PRParameswar ReddyDirector - People & CultureView bioHide bio
Parameswar is a people and culture leader with more than 20 years of experience in human resources, talent management and workforce strategy. At Softobiz, he supports talent development, organizational capability and workforce planning for Global Capability Centres. He was recognized as GCC Workforce Strategist at the 18th CHRO Confex & Awards in Hyderabad in 2026.
PNPramod M NairSenior Principal SDEView bioHide bio
Pramod leads the Data Centre of Excellence at Softobiz. His responsibilities include enterprise data architecture, system integration, data migration, business intelligence and AI-ready data foundations. His professional background includes enterprise infrastructure and integration work, cloud technologies and digital modernization. He has also published technical articles on data engineering and AI adoption.
AKAbhilash KumarAssociate Director - Technology SolutionsView bioHide bio
Abhilash is a technology delivery leader whose background includes more than two decades of technical experience, including work as a Lead Technical Architect with the Indian Air Force. His expertise covers software architecture, enterprise applications and engineering delivery. He holds an MCA from Amity Online and has experience with .NET technologies and enterprise integrations.
Softobiz details Eden Health telehealth platform migration
Softobiz
Softobiz published a case study describing its work on Eden Health's HealthOS platform. The company reports migrating more than 600,000 records, approximately 190,000 consultations and 434,000 orders into a multi-tenant telehealth system through two coordinated phases, with no reported patient-facing downtime.
Softobiz leader recognized at the 18th CHRO Confex & Awards
Softobiz LinkedIn·
Softobiz announced that Parameswar Reddy was recognized as GCC Workforce Strategist at the 18th CHRO Confex & Awards in Hyderabad. The recognition highlighted his work in people strategy, workforce development and building organizational capabilities for Global Capability Centres.
Eden Health partners with Softobiz to establish an engineering and product hub in India
Softobiz LinkedIn·
Softobiz announced a partnership with Eden Health to establish a dedicated engineering and product hub in India. The arrangement focuses on expanding engineering capacity, supporting Eden Health's product roadmap and developing long-term technical capabilities for its healthcare technology operations.