Program Advisor - India

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.

• Providing guidance and support to candidates on course selection and prerequisites.

• Effectively communicating product offerings and how they align with candidate goals.

• Offering personalized strategies and resources to help candidates succeed.

• Maintaining relationships with candidates throughout their preparation journey.

• Tracking candidate progress and providing feedback for improvement.

• Staying abreast of industry trends and interview processes to provide the most relevant advice.

• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy

• High pedigree, high calibre team

• Contribute directly to the success of the business & the top-line impact

• Top-of-the-line compensation

Requirements

• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.

• Strong understanding of technical interview processes and preparation strategies.

• Excellent communication skills, both verbal and written.

• Ability to build rapport with customers and provide tailored support.

• Experience with CRM software and managing candidate databases.

The Program Advisor guides candidates preparing for technical interviews, helping them choose suitable courses and build a personalized preparation plan. The role combines candidate relationship support, progress feedback, and clear communication about learning offerings.

Role at a glance

Skills mentioned

What you will likely work on

• Understand candidates’ interview goals, needs, and preparation challenges.
• Recommend courses and explain relevant prerequisites and product options.
• Develop tailored preparation strategies and share useful resources.
• Maintain candidate relationships throughout the preparation process.
• Monitor progress and give feedback to support improvement.
• Keep current with technical interview practices and industry trends.
• Contribute to training materials and candidate resources.

Good fit signals

• Has 1–5 years in a customer-facing or advising role; education or career services experience is preferred.
• Understands technical interview processes and preparation strategies.
• Communicates clearly in writing and conversation and can build rapport with candidates.
• Can tailor guidance to individual goals and provide ongoing progress support.
• Has experience using CRM software and maintaining candidate databases.