Barpeta, Assam, India; Bhagalpur, Bihar, India; Chennai, Tamil Nadu, India; Coimbatore, Tamil Nadu, India; Gwalior, Madhya Pradesh, India; Hyderabad, Telangana, India; Indore, Madhya Pradesh, India; Mumbai, Maharashtra, India; Nagaon, Assam, India; Nagpur, Maharashtra, India; Sonitpur, Assam, India; Muzaffarpur, Bihar, India · Full time · Posted Aug 11, 2026
Job Summary:
We are seeking an experienced Field Collection Officer to join our team. The successful candidate will be responsible for collecting payments from customers who have taken commercial vehicle loans or auto loans. The role involves visiting customers at their locations, negotiating payments, and ensuring compliance with company policies and regulatory requirements.
Key Responsibilities:
Visit customers at their locations to collect payments, negotiate settlements, and resolve disputes.
Collect payments from customers, issue receipts, and update payment records.
Build and maintain relationships with customers, understand their concerns, and provide solutions.
Maintain accurate records of customer interactions, payments, and other relevant information.
Ensure compliance with company policies, regulatory requirements, and industry standards.
Submit regular reports on collection activities, customer interactions, and payment recoveries.
Requirements:
Graduate degree in any discipline.
2-4 years of Filed Collection experience in commercial vehicle loan collection or auto loan collection.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Ability to travel extensively and work in different environments.
Location:
Hyderabad
Kamrup(Assam)
Mumbai
Coimbatore
Chennai
Ovii Interpretation
This field collection role focuses on recovering payments for commercial vehicle and auto loans. You will meet customers in person, discuss payment solutions, record transactions, and report on collection activity while following company and regulatory requirements.
Role at a glance
Field loan collectionsCommercial vehicle loansAuto loansCustomer visitsPayment recoveryOn-site customer interaction
Visit customers to collect loan payments and discuss settlements or resolve disputes.
Receive payments, issue receipts, and update payment records.
Understand customer concerns, maintain relationships, and offer solutions.
Document customer interactions, payments, and related information accurately.
Follow company policies, regulatory requirements, and industry standards.
Report collection activity, customer interactions, and payment recoveries.
Good fit signals
Has 2–4 years of field collection experience involving commercial vehicle or auto loans.
Holds a graduate degree in any discipline.
Communicates clearly and negotiates effectively with customers.
Can work independently while collaborating with a team.
Can travel extensively and adapt to different work environments.
Meet TurnoEV
Turno is a Bengaluru-based battery intelligence and lifecycle-management company focused on commercial electric vehicles and energy storage. It combines EV financing, vehicle leasing, battery monitoring, residual-value modelling, battery-pack manufacturing and second-life Battery Energy Storage Systems. Turno uses operating data from more than 17,000 commercial EVs to model battery degradation, health and value, helping lenders and operators manage battery risk and improve EV economics. Its businesses span financing for commercial EV buyers, electric-bus leasing and TurnoVolt energy-storage systems that repurpose EV batteries for residential, commercial, industrial and renewable-energy applications. The company aims to extend battery value across both mobility and stationary-energy use.
Founded
2021
Company size
201-500 employees
Company stage
Not known
Headquarters
Bengaluru, India
Why work here
Turno offers candidates the opportunity to work across EV financing, battery intelligence, embedded systems, Battery Management Systems and second-life energy storage. Its careers page says its models use real-time data from more than 17,000 commercial EVs, creating technical problems around battery degradation, State-of-Health estimation, residual value, IoT and BESS integration. British International Investment added ₹43 crore of funding in 2026 to support electric-bus deployment, while Turno is also building TurnoVolt's LFP battery and BESS business. Current benefits listed by Turno include family medical insurance, mental-health support, flexible leave, learning support and a fitness allowance.
Industry
Battery Intelligence / Commercial EV & Energy Storage
Co-founder of Turno. Aluru previously served as CBO at Zoomcar, where he worked on a large EV fleet, connected-asset systems and debt financing. Earlier he worked in private equity at Goldman Sachs. He holds an aerospace engineering degree from IIT Madras and studied engineering management at Dartmouth College.
Co-founder of Turno. Reddy previously served as COO at Zoomcar across operations, IoT and customer experience. His earlier career included work as a DRDO scientist and manufacturing and logistics roles at Procter & Gamble. He studied at NIT Bhopal and earned an MBA from IIT Bombay.
VDVarun DasBusiness Head - BatteryView bioHide bio
Varun Das leads Turno's battery business. His previous experience includes strategic partnerships at FreoPay, Edelweiss and Cisco, giving him a background in commercial partnerships and capital relationships relevant to Turno's battery and energy-storage expansion.
SCShouri Srinivas ChikkerurBusiness Head - Heavy Commercial VehicleView bioHide bio
Shouri Srinivas Chikkerur leads Turno's heavy commercial vehicle business. An IIT Delhi graduate, his background includes venture capital at Elevation Capital, entrepreneurship and strategy consulting at Parthenon, bringing investment and company-building experience to Turno's electric-bus and heavy-vehicle activities.
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VNVarun NairBusiness Head - Small Commercial VehicleView bioHide bio
Varun Nair leads Turno's small commercial vehicle business. An SP Jain graduate, he previously held product and technology leadership roles at Paytm, Zoomcar and LazyPay, bringing experience in digital products and mobility to Turno's commercial-EV operations.
Latest company news
3 stories
British International Investment announces further ₹43 crore investment in Turno
British International Investment via Eco-Business·
British International Investment announced a further ₹430 million investment in Turno. The funding supports Turno's electric-bus business and financing for 34 intercity electric buses while extending BII's earlier backing of the company.
Turno launches refreshed battery-intelligence positioning and website
Everything Design
Turno completed a brand and website refresh positioning the company around battery intelligence for the commercial-EV market, reflecting its expansion from vehicle financing into battery lifecycle management, bus leasing and energy storage.
Turno showcases second-life battery energy storage at India Energy Storage Week 2026
India Energy Storage Alliance
Turno presented its process for testing, grading and repurposing retired EV battery cells into stationary energy-storage systems at India Energy Storage Week 2026.