The Customer Success Manager will improve an outsourced contact center by applying AI, automation, CRM, telephony, and digital channels. The role focuses on better customer experience and service productivity, with responsibility spanning technology, operations, and vendor coordination.
InPrime Finserv, a brand of STK Credit Private Limited, is an RBI-registered non-banking financial company focused on Priority Sector Lending for India's emerging middle class and informal economy. Founded in 2021, it provides credit to micro and nano entrepreneurs, small retailers, self-employed professionals, farmers and other income-generating households that can be underserved by traditional lenders. InPrime combines field-based customer assessment with credit-bureau information, bank and Account Aggregator data, alternative data, AI-driven decisioning and digital workflows. Its lending platform supports customer onboarding, KYC, underwriting, repayment and financial-literacy services, with operations expanding across multiple Indian states.
InPrime offers candidates exposure to a regulated fintech tackling lending for India's informal and emerging middle-class economy. Its platform combines field operations with digital onboarding, alternative data, AI-based credit decisioning and automated underwriting, while its production systems use technologies including Flutter, React, Node.js, NestJS, MySQL, Python and modern analytics tools. The company raised ₹50 crore in its 2025 Series A1 round and has grown its lending portfolio beyond ₹100 crore while continuing geographic expansion. Current hiring spans engineering, analytics, credit and regional operations. Candidates should note that this is a regulated, execution-heavy lending business, with several roles requiring significant office or field interaction rather than fully remote work.
Mobile Framework
Frontend
Backend
Backend Framework
Database
Web Server
Data & Analytics
Data & Analytics
Business Intelligence
Business Intelligence
Credit Decisioning
Co-founder and CEO. Singh spent about 16 years at Ujjivan, where he held leadership roles across strategy, microbanking, rural banking, analytics and new initiatives and helped oversee its transition into a small finance bank. He studied Agricultural and Food Engineering at IIT Kharagpur.
Co-founder with more than a decade of banking experience. Before InPrime, Raj held leadership roles at Ujjivan Small Finance Bank including Head of Personal Loans and Head of Branch Banking. He holds a PGDM in Rural Management from Xavier Institute of Management.
Co-founder and experienced credit-risk leader. Before InPrime, Thakur led credit for microbanking and rural banking at Ujjivan Small Finance Bank and previously headed credit and collections for microbanking. She holds a PGDM in Finance from SDM Institute for Management Development.
Leads credit at InPrime and has more than 12 years of credit and risk experience. He works on underwriting, credit policy and portfolio-quality frameworks for lending to informal-economy customers and studied at the University of Texas at Austin's McCombs School of Business.
A founding-team member responsible for product and growth. He works on financial products, customer journeys and technology-led financial inclusion, helping translate InPrime's lending strategy into products and workflows for its target customer segment.
VP of Engineering and a founding-team member responsible for InPrime's technology platform. A Vellore Institute of Technology graduate, he leads engineering for digital lending, underwriting and operational systems designed specifically for informal-economy customers.
Leads human resources at InPrime and has more than 12 years of HR experience spanning talent acquisition, HR operations and organizational development. She supports hiring and people operations as InPrime expands its technology, credit and regional teams.
A founding-team member leading marketing and customer success. Korti is an SDMIMD alumnus with experience across banking, product and customer-facing functions and helps shape InPrime's customer engagement, service and growth initiatives.
FMO
Dutch development bank FMO disclosed a proposed INR 600 million financing for STK Credit Private Limited, which operates InPrime Finserv. FMO described InPrime as a technology-enabled NBFC serving MSME, agriculture, livestock and other income-generating borrowers across six Indian states.
Read articleInPrime Finserv
InPrime reported growing from its first customer in June 2023 to a ₹100 crore-plus lending portfolio across four states, while reporting gross non-performing assets below 0.6%. The company attributed the performance to risk discipline, market understanding and technology built for informal-economy lending.
Read articleZ47
InPrime raised ₹50 crore, approximately $6 million, in a Series A1 round led by Pravega Ventures with participation from Z47, Info Edge Ventures and Kettleborough VC. The capital was intended for geographic expansion, new lending products and deeper penetration across underserved markets.
Read articleScienaptic AI
InPrime selected Scienaptic AI's credit decisioning platform to integrate credit-bureau and Account Aggregator information, use AI-based scoring models and automate lending policies through a credit rule engine.
Read articleInprimeBengaluru, IndiaFull time
InprimeBengaluru, IndiaFull time
InprimeBengaluru, IndiaFull time
