Hyderabad, India · Full time · Posted Jul 29, 2026
Senior ServiceNow Developer
We are looking for a Senior ServiceNow Developer with 8+ years of hands-on ServiceNow development experience. The ideal candidate should have strong technical expertise, understand the overall ServiceNow architecture, and be capable of delivering end-to-end solutions from business requirements through to production deployment.
Required Skills
5+ years of ServiceNow development experience
Strong experience with CMDB
Experience with ServiceNow Integrations (REST/SOAP/APIs)
Strong JavaScript skills
Experience with ITSM modules:
Incident Management
Problem Management
Change Management
Service Catalog
Knowledge of Now Assist (preferred)
Understanding of ServiceNow Architecture and end-to-end implementations
Experience in troubleshooting and debugging
Knowledge of Knowledge Management
Ability to understand and translate business requirements into technical solutions
Experience deploying changes into production
Strong problem-solving and strategic thinking skills
Preferred
Experience with complex integrations
Ability to work independently and collaborate with cross-functional teams
Candidates from the Philippines are preferred for better time zone overlap, although candidates from other locations will also be considered.
This version is concise, recruiter-friendly, and includes all the key skills from both the JD and the handwritten notes.
Ovii Interpretation
This Senior ServiceNow Developer role focuses on building and implementing ServiceNow solutions from business requirements through production. The work spans CMDB, integrations, ITSM modules, troubleshooting, and deployment, with an emphasis on platform architecture and JavaScript.
Build ServiceNow solutions spanning requirements, implementation, and production deployment.
Develop and support CMDB capabilities and ServiceNow integrations using REST, SOAP, and APIs.
Work with Incident Management, Problem Management, Change Management, and Service Catalog modules.
Translate business requirements into technical solutions.
Troubleshoot and debug ServiceNow implementations.
Deploy changes into production and work with the platform's overall architecture.
Good fit signals
Brings substantial hands-on ServiceNow development experience; the posting cites 8+ years and separately lists 5+ years as a required skill.
Has strong CMDB and JavaScript experience, plus experience with ServiceNow integrations and ITSM modules.
Understands ServiceNow architecture and end-to-end implementations, and has worked on production deployments.
Can connect business requirements to technical solutions and apply problem-solving and strategic thinking.
Experience with complex integrations, independent work, cross-functional collaboration, or Now Assist is helpful; Philippines-based candidates are preferred for time-zone overlap, but other locations are considered.
Meet Softbiz
Softobiz Technologies is an India-based IT services and digital engineering company that develops, modernizes and maintains enterprise software platforms. Its services include AI strategy and implementation, custom software and product engineering, data analytics, cloud modernization, DevSecOps, intelligent automation and Global Capability Centre (GCC) setup and management. The company serves organizations in healthcare, retail, quick-service restaurants, automotive, technology, SaaS and financial services. Its engineering work addresses challenges involving legacy system modernization, enterprise integration, data management, software scalability and operational efficiency. Softobiz also offers Greenlight, an AI-assisted engineering approach combining automated verification with human approval. The company operates engineering offices in Hyderabad, Mohali and Kochi, with an international presence in Australia and the United States.
Founded
2007
Company size
201-500 employees
Company stage
Not known
Headquarters
Hyderabad, India
Why work here
Softobiz offers opportunities to work on enterprise software engineering, AI, cloud modernization and data platforms across industries including healthcare, retail, automotive and financial services. Its published client work includes a large-scale telehealth platform migration and enterprise engineering programmes. The company's careers page describes embedded engineering teams, end-to-end technical ownership, mentorship and professional development. Public hiring requirements reference technologies including AWS, Azure, Kubernetes and Terraform. Its engineering presence across Hyderabad, Mohali and Kochi provides opportunities to work with international clients and distributed technical teams. Candidates interested in production systems, enterprise architecture and AI-enabled engineering may find the technical scope relevant. Compensation, benefits, work arrangements and career progression should be confirmed for individual positions.
GMGaurav MurghaiCo-founder and Chief Executive OfficerView bioHide bio
Co-founder and Chief Executive Officer of Softobiz Technologies. Gaurav leads corporate strategy, business development, enterprise partnerships and organizational growth. His professional background includes more than 15 years of experience in technology services, software engineering and digital transformation. His LinkedIn profile lists Guru Nanak Dev University as his educational institution.
GMGagan MurghaiCo-founder and Chief Technology OfficerView bioHide bio
Co-founder and Chief Technology Officer of Softobiz Technologies. Gagan is involved in technology strategy, software architecture, enterprise engineering and the adoption of AI-enabled development practices. His experience includes more than a decade of technology leadership at Softobiz. His public professional profile also identifies him as CEO of EasyWebinar, a webinar software platform.
PRParameswar ReddyDirector - People & CultureView bioHide bio
Parameswar is a people and culture leader with more than 20 years of experience in human resources, talent management and workforce strategy. At Softobiz, he supports talent development, organizational capability and workforce planning for Global Capability Centres. He was recognized as GCC Workforce Strategist at the 18th CHRO Confex & Awards in Hyderabad in 2026.
PNPramod M NairSenior Principal SDEView bioHide bio
Pramod leads the Data Centre of Excellence at Softobiz. His responsibilities include enterprise data architecture, system integration, data migration, business intelligence and AI-ready data foundations. His professional background includes enterprise infrastructure and integration work, cloud technologies and digital modernization. He has also published technical articles on data engineering and AI adoption.
AKAbhilash KumarAssociate Director - Technology SolutionsView bioHide bio
Abhilash is a technology delivery leader whose background includes more than two decades of technical experience, including work as a Lead Technical Architect with the Indian Air Force. His expertise covers software architecture, enterprise applications and engineering delivery. He holds an MCA from Amity Online and has experience with .NET technologies and enterprise integrations.
Softobiz details Eden Health telehealth platform migration
Softobiz
Softobiz published a case study describing its work on Eden Health's HealthOS platform. The company reports migrating more than 600,000 records, approximately 190,000 consultations and 434,000 orders into a multi-tenant telehealth system through two coordinated phases, with no reported patient-facing downtime.
Softobiz leader recognized at the 18th CHRO Confex & Awards
Softobiz LinkedIn·
Softobiz announced that Parameswar Reddy was recognized as GCC Workforce Strategist at the 18th CHRO Confex & Awards in Hyderabad. The recognition highlighted his work in people strategy, workforce development and building organizational capabilities for Global Capability Centres.
Eden Health partners with Softobiz to establish an engineering and product hub in India
Softobiz LinkedIn·
Softobiz announced a partnership with Eden Health to establish a dedicated engineering and product hub in India. The arrangement focuses on expanding engineering capacity, supporting Eden Health's product roadmap and developing long-term technical capabilities for its healthcare technology operations.