AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com.
About the role :
We are looking for an AI/ML Engineer with 1–3 years of experience to join our growing AI team. In this role, you will build and ship the LLM-powered and agentic features that read, understand and make decisions on invoices, expense reports and card transactions for some of the world’s largest finance teams. You will work alongside senior AI/ML engineers, data scientists and product managers to take features from prototype to production, and own them once they are live. If you enjoy turning the latest advances in LLMs and agents into reliable and measurable products, AppZen is the place for you.
Key Responsibilities :
LLM & Agent Development: Build and improve LLM-powered features and multi-step agentic workflows (e.g., using LangGraph) that extract, validate and reason over invoices, receipts, expense reports and card transactions.
Retrieval-Augmented Generation (RAG): Build retrieval pipelines (chunking, embeddings, vector search and re-ranking) that give models the right policy, vendor and transaction context to make accurate financial decisions.
Tool Use & Structured Outputs: Implement function calling and API integrations so that models can reliably query internal services and ERP/AP systems, and return validated, structured (JSON) outputs.
Evaluation & Quality: Build evaluation datasets, metrics and automated test suites to measure accuracy, hallucination rate, latency and cost, and use the results to improve prompts, retrieval and models.
Production Engineering: Package and deploy models and services using Docker and CI/CD pipelines, add monitoring and logging, and keep them reliable, scalable and cost-efficient in production.
Cross-functional Collaboration: Work closely with senior engineers, data scientists and product managers to turn customer and business requirements into well-scoped technical solutions, and contribute to code reviews and design discussions.
Required Skills :
Professional Experience: 1–3 years of experience building and deploying ML/AI solutions in production, including at least 1 year of hands-on work on LLM-based applications.
Programming: Strong Python skills, with experience writing clean, tested, production-grade code and building REST APIs (e.g., FastAPI or Flask).
LLM & Agent Frameworks: Hands-on experience with LangChain, LangGraph, LlamaIndex or similar frameworks, and with LLM APIs (e.g., OpenAI, Anthropic, Gemini) or open-source models.
RAG & Vector Databases: Practical experience building RAG pipelines using vector databases such as Pinecone, Milvus, pgvector or FAISS.
Prompting & Structured Outputs: Good understanding of prompting techniques (few-shot, Chain-of-Thought, ReAct) and of getting reliable structured outputs and function calls from LLMs.
ML Fundamentals: Solid grounding in ML and NLP fundamentals, with working experience in PyTorch or a similar framework. Exposure to fine-tuning (e.g., LoRA) is a plus.
MLOps & Cloud: Working knowledge of Docker, Git and CI/CD, and experience deploying on a cloud platform (AWS, GCP or Azure). Familiarity with LLM observability tools (e.g., LangSmith, Arize Phoenix or Weights & Biases) is a plus.
Good to Have: Experience with document AI (OCR, invoice or receipt data extraction) or with finance, accounts payable or expense data.
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Ovii Interpretation
This AI/ML Engineer role builds and ships LLM-powered features and agent workflows for finance document and transaction processing. You’ll take solutions from prototype through production, evaluate their quality, and improve reliability, latency, and cost with an AI, data science, and product team.
PythonREST APIs (FastAPI or Flask)LLM frameworks (LangChain, LangGraph, LlamaIndex, or similar)LLM APIs or open-source modelsRAG pipelinesVector databases (Pinecone, Milvus, pgvector, or FAISS)Prompting techniquesStructured outputsfunction callingMachine learning fundamentals
What you will likely work on
Build and refine LLM features and multi-step agents that process invoices, receipts, expense reports, and card transactions.
Develop retrieval pipelines using chunking, embeddings, vector search, and re-ranking to supply relevant financial context.
Connect models to internal services and ERP/accounts-payable systems through APIs and function calls, producing validated structured outputs.
Create evaluation data, metrics, and automated tests for accuracy, hallucinations, latency, and cost; use results to improve prompts, retrieval, and models.
Package and deploy models and services with Docker and CI/CD, adding monitoring and logging for dependable, scalable production use.
Translate customer and business needs into technical solutions with engineers, data scientists, and product managers; contribute to reviews and design discussions.
Take features from prototype to production and maintain them after launch.
Good fit signals
You have 1–3 years building and deploying AI/ML solutions in production, including at least one year working hands-on with LLM applications.
You write strong Python and have built clean, tested production code and REST APIs.
You have practical experience with LLM frameworks, model APIs or open-source models, and RAG with vector databases.
You understand ML and NLP fundamentals, have working experience with PyTorch or a comparable framework, and can deploy services to cloud environments.
Experience with document extraction or finance, accounts-payable, or expense data is helpful; fine-tuning and LLM observability exposure are additional pluses.
Meet appzen
AppZen provides AI-powered software for autonomous finance operations, focused on accounts payable, travel and expense auditing, corporate cards, compliance and spend management. Its Mastermind platform and finance-specialized AI models and agents read financial documents, apply company policies, identify risk, resolve exceptions and automate finance workflows while integrating with existing ERP and expense systems. Products include Autonomous AP, Expense Audit, AP Inbox Service Center, Autonomous Cards, VAT Reclaim Agents, AI Agent Studio and analytics. AppZen serves large global enterprises, including more than 65 Fortune 500 companies, across industries such as technology, manufacturing, life sciences, financial services and higher education.
Founded
2012
Company size
201-500 employees
Company stage
Not known
Headquarters
Santa Clara, USA
Why work here
AppZen offers candidates exposure to production-scale agentic AI applied to complex enterprise finance problems rather than purely experimental AI. The company raised a $180 million Series D growth round in September 2025 to expand its Mastermind AI platform and global go-to-market operations, and it serves more than 500 enterprises, including over 65 Fortune 500 companies. Recent launches including ZenLM Plus, Autonomous Cards and VAT Reclaim Agents show continued product investment. Current engineering roles involve LLM and agent workflows, RAG, Python, Go, Temporal, Docker, APIs and ERP integrations. AppZen also has active roles across engineering, data science, product and commercial teams. Many Pune technical positions are explicitly on-site, which candidates should consider when evaluating work-style fit.
Anant Kale co-founded AppZen in 2012 and serves as CEO. Before AppZen, he spent more than a decade at Fujitsu, ultimately serving as VP of Applications, after earlier consulting experience. He studied at the University of Mumbai and has led AppZen's development from an AI-first finance automation company into an autonomous finance platform.
Kunal Verma co-founded AppZen in 2012, developed its core AI technology and serves as CTO, overseeing R&D and data science. He earned a Ph.D. in Computer Science from the University of Georgia focused on semantic technologies, has published more than 50 refereed papers and holds multiple patents. Before AppZen, he spent nearly seven years at Accenture in research and data-management roles.
GAGaurav AgrawalChief Financial OfficerView bioHide bio
Gaurav Agrawal is AppZen's CFO and helps lead financial strategy, investments, growth and profitability. He has more than two decades of finance experience, including senior finance roles at Confluent and LinkedIn and earlier experience at Lyft. He began his career in M&A and holds a BS in Business Administration from the University of California, Berkeley.
NBNick ButrymChief Revenue OfficerView bioHide bio
Nick Butrym became AppZen's Chief Revenue Officer in March 2026 and leads global sales, pre-sales and the partner ecosystem. He previously served as CRO of HungerRush and held senior leadership roles at PTC, ServiceNow and EMC. His role focuses on scaling AppZen's go-to-market organization, international growth and customer expansion.
AppZen launches specialized AI Agents to make VAT reclaim an always-on, autonomous finance workflow
PR Newswire·
AppZen announced VAT Reclaim Agents that extract tax information, determine reclaim eligibility under jurisdiction-specific rules, obtain missing evidence and help automate VAT recovery across expenses and supplier invoices.
AppZen introduces ZenLM Plus, finance-specialized language models that outperform frontier models on finance T&E tasks
PR Newswire·
AppZen introduced ZenLM Plus, a family of finance-specialized language models designed for expense-audit and autonomous-finance decisions. The models are being integrated into AppZen's Mastermind platform and AI Agent Studio.
AppZen launches Autonomous Cards, bringing AI Agents to enterprise card programs
PR Newswire·
AppZen announced Autonomous Cards, an agentic automation and compliance layer for purchasing, virtual, ghost, fleet and lodge card programs that monitors transactions, applies policy and resolves routine exceptions.