Account Executive - Key Accounts (Middle East)

Account Executive – Key Accounts ( Middle East)

About UptimeAI

UptimeAI is transforming industrial operations through its AI-driven platform that maximizes uptime, optimizes asset performance and enhances reliability across heavy industries. Our AI Reasoning Engine and AI Expert platform combine advanced data science, deep learning and decades of domain expertise to help plants predict, diagnose and resolve issues in real time. Backed by $14 million in Series A funding, UptimeAI is expanding across North America, the Middle East and Asia, with recognition and partnerships from Shell, Mitsubishi, ABB Motion and Frost & Sullivan.

Location: Middle East (UAE /Oman/Saudi)

Reports to: VP-Sales

Department: Sales

Experience: 10–15 years in enterprise B2B sales

The opportunity

Own and grow UptimeAI's key enterprise customers in the Middle East or India. You will turn initial deployments at leading Oil & Gas, Chemicals, Power, Cement and Metals companies into multi-plant, multi-year partnerships, working hand in hand with Customer Success, Delivery and Product.

Key responsibilities

• Grow revenue across UptimeAI's key enterprise accounts through expansion to new plants, assets and modules, and secure on-time, multi-year renewals.

• Build and maintain account plans for every key account: org and relationship maps, whitespace, risks and a 12-month expansion path.

• Build trusted relationships with CXOs, Plant Heads, and Reliability, Maintenance and Operations leaders.

• Partner with Customer Success and Delivery to drive adoption and quantify value delivered (downtime avoided, maintenance cost, energy savings), then use it to justify expansion.

• Open new business units and sister companies within the same industrial groups.

• Lead commercial negotiations, pricing and contracting for expansions and renewals.

• Run executive business reviews and secure customer references and case studies.

• Keep an accurate pipeline and forecast in CRM; report weekly to the hiring manager.

• Feed customer and market insight back to Product and Marketing.

Must have

• 10–15 years of enterprise B2B sales in industrial software, automation or enterprise SaaS, including 4+ years in key or strategic account management.

• A technical foundation: an engineering degree, or early experience as a sales, application or pre-sales engineer.

• Proven expansion and renewal results across named enterprise accounts.

• Track record selling into Oil & Gas, Chemicals, Power, Cement or Metals in India or the GCC.

• Senior relationships with plant, operations and executive stakeholders.

• Strong negotiation, consultative and ROI-based selling skills.

• Disciplined CRM pipeline and forecast management.

Preferred

• Top-performer recognition such as President's Club.

• Experience with APM, predictive maintenance, IIoT or industrial AI solutions.

• Relationships at national energy companies in the GCC, or at large private conglomerates and PSUs in India; experience with tender-based procurement.

• Experience in a Series A/B or high-growth company.

Success in the first 12 months

• Account plans in place and reviewed for every key account within 60 days.

• All key renewals secured on time.

• Expansion into new plants or modules at a majority of key accounts.

• At least one new business unit or sister company opened within an existing group.

• Two referenceable customers in the region and one published case study.

Key success metrics

Expansion ARR · Net revenue retention · Gross renewal rate · New business units opened · Pipeline coverage · Forecast accuracy · Executive sponsor engagement · Customer references

Why join UptimeAI

Own some of UptimeAI's most strategic relationships in the Middle East or India, with direct access to Sales leadership and a product that delivers measurable results for the region's largest industrial companies.

This Account Executive role focuses on expanding and renewing UptimeAI’s enterprise accounts across the Middle East, with India also referenced as a potential market. The work combines executive customer relationships, value-based expansion, commercial negotiations, and coordination with Customer Success, Delivery, Product, and Marketing.

Role at a glance

Skills mentioned

What you will likely work on

• Grow existing accounts through expansion into additional plants, assets, and product modules, and secure multi-year renewals.
• Create account plans that map stakeholders, expansion opportunities, risks, and a 12-month growth path.
• Build relationships with executives and industrial operations, maintenance, reliability, and plant leaders.
• Work with Customer Success and Delivery to improve adoption and quantify customer outcomes that support expansion.
• Develop opportunities in additional business units and affiliated companies within industrial groups.
• Negotiate pricing and contracts for account expansions and renewals.
• Run executive business reviews and develop customer references and case studies.
• Maintain CRM pipeline and forecasts, report regularly, and share customer and market insights with Product and Marketing.

Good fit signals

• Brings 10–15 years of enterprise B2B sales experience, including at least four years in key or strategic account management.
• Has demonstrated expansion and renewal results with named enterprise accounts.
• Has sold into Oil & Gas, Chemicals, Power, Cement, or Metals in India or the GCC.
• Can engage senior plant, operations, and executive stakeholders and communicate customer value through ROI.
• Experience with APM, predictive maintenance, IIoT, industrial AI, tender procurement, or high-growth companies is helpful, not required.