JOB DESCRIPTION

TRAVEL EXECUTIVE

ROLE OVERVIEW

- The Travel & Visa Executive will be responsible for managing end-to-end domestic and international travel arrangements, visa processing, compliance and traveller support while ensuring adherence to company policy and cost optimization standards.

KEY RESPONSIBILITIES

Travel Coordination

• Coordinate domestic and international travel for employees.

• Book cost-effective flights, hotels and ground transportation in compliance with company policy.

• Manage complex and multi-city itineraries with accuracy and efficiency.

• Ensure advance planning to optimize travel costs.

Visa Processing

• Stay updated on global visa regulations and documentation requirements.

• Assist employees with visa applications, documentation and submissions.

• Liaise with embassies, consulates and visa service providers.

• Track visa processing timelines and proactively manage escalations.

Compliance & Documentation

• Maintain accurate records of travel and visa documentation.

• Ensure compliance with international travel regulations and internal policies.

• Monitor travel spend and support reporting requirements.

• Maintain audit-ready documentation at all times.

Travel Support & Communication

• Act as one of the primary point of contact for travel-related queries.

• Provide real-time support during disruptions, cancellations or emergencies.

• Guide employees on travel policies and best practices.

Vendor & Stakeholder Management

• Manage relationships with travel management companies (TMCs), airlines, hotels, and visa partners.

• Negotiate favourable commercial terms where applicable.

• Monitor service levels and escalate performance issues when required.

Risk Management

• Monitor travel advisories and global risk alerts.

• Advise travellers on safety protocols and documentation requirements.

• Support duty-of-care responsibilities.

Process Improvement

• Identify opportunities for automation and cost optimization.

• Contribute to continuous improvement of travel operations and user experience.

REQUIREMENTS

• 1–2 years of relevant experience in corporate travel and visa operations.

• Proven experience in corporate travel and visa operations.

• Good to have knowledge of GDS systems (Amadeus/Sabre), airline and hotel booking platforms.

• Familiarity with international visa regulations and immigration processes.

• Understanding of travel policy compliance and cost control.

• Strong organizational and multitasking skills.

• Excellent communication and stakeholder management abilities.

• High attention to detail in documentation and reporting.

• Ability to work independently in a fast-paced environment.

• Proficiency in MS Office, MS Excel and travel management tools.

• Willingness to work in a 24x7 rotational shift environment.

• Strong commitment to confidentiality and data security.

• Ability to work collaboratively in a cross-functional environment.

The Travel Executive coordinates employee travel and visa processing, from itinerary bookings and documentation to traveller assistance and policy compliance. The role also monitors spend and risk, works with travel and visa vendors, and supports improvements to travel operations.

Role at a glance

Skills mentioned

What you will likely work on

• Coordinate domestic and international employee trips, including complex and multi-city itineraries.
• Book flights, accommodation, and ground transport in line with policy and cost goals.
• Support visa applications, prepare documentation, track processing, and coordinate with consulates and service providers.
• Maintain accurate, audit-ready travel and visa records; monitor compliance, spend, and reporting needs.
• Respond to travel questions and support employees through disruptions, cancellations, and emergencies.
• Coordinate with travel companies, airlines, hotels, and visa partners; follow up on service issues and commercial terms.
• Track travel advisories and risks, and share relevant safety and documentation guidance with travellers.
• Identify automation and cost-saving opportunities and contribute to better travel operations.

Good fit signals

• Has 1–2 years of relevant corporate travel and visa operations experience.
• Brings careful organization, multitasking, and attention to detail in documentation and reporting.
• Communicates effectively with employees, vendors, and other stakeholders.
• Can work independently and collaboratively in a fast-paced, cross-functional setting.
• Is willing to work rotating shifts across a 24x7 operation and handles confidential information responsibly.