Technical Publications Associate

This role develops and maintains technical publications that help users understand products and processes. You’ll turn complex product information into clear documentation and coordinate with subject matter experts and cross-functional teams to keep content accurate, consistent, and usable.

Role at a glance

Skills mentioned

What you will likely work on

• Create and update product documentation, procedure manuals, technical specifications, and process guides.
• Gather information independently from subject matter experts and collaborate with product, development, quality, support, and other teams.
• Translate complex product and service information into clear content tailored to different audiences.
• Review existing materials and improve them using research, usability feedback, and emerging user needs.
• Organize reference materials and help identify, revise, and centralize documentation repositories.
• Develop information architecture templates that support organizational and legal standards and data migration.
• Create or adapt diagrams, charts, images, and other media to make information easier to understand.
• Maintain a consistent voice and standardized content across platforms, and revise documents as issues arise.

Good fit signals

• Has 2–5 years authoring technical publications to STE requirements in the aerospace industry, military or commercial.
• Has written documentation and procedural content for multiple audiences.
• Can manage multiple projects and prioritize competing work.
• Learns complex subjects quickly and communicates clearly in writing and conversation.
• Awareness of AS9000 standards is desirable, not essential.