Team Lead - Surat

• Own shift operations across picking, packing, dispatch & inventory.
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch & inventory.
• Experience managing frontline teams & shift operations.
• Good communication and problem-solving skills.

This Team Lead role coordinates day-to-day fulfillment operations for a same-day delivery hub in Surat. The work spans shift execution, frontline productivity, order service levels, inventory accuracy, and dispatch performance.

Role at a glance

Skills mentioned

What you will likely work on

• Coordinate picking, packing, dispatch, and inventory activities during assigned shifts.
• Plan staff rosters and monitor frontline team productivity.
• Track live orders and help maintain service-level targets.
• Manage inbound stock, inventory accuracy, and shrinkage prevention.
• Coordinate last-mile dispatch and rider performance where the hub manages riders.

Good fit signals

• At least two years of experience in quick commerce or dark store operations.
• A strong working understanding of picking, packing, dispatch, and inventory processes.
• Experience managing frontline teams and shift operations.
• Good communication and problem-solving skills.