At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.
In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.
Know us a bit betterthrough these links:
Techcrunch SolarSquare article
Elevation - Podcast with SolarSquare Founders
Startup by IIT GradsHelps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
The ClimateConversations ft Solar Square
Elevation Capital- SolarSquare
Key Responsibilities
Monitor and evaluate customer interactions based on defined quality standards.
Audit calls for process adherence, compliance, communication effectiveness, and customer handling.
Provide structured and actionable feedback to team members and Team Leaders.
Maintain daily, weekly, and monthly quality scorecards and reports.
Identify recurring performance gaps and recommend corrective actions.
Conduct calibration sessions with Operations and Training teams.
Track quality trends and share insights with leadership.
Support improvement initiatives to enhance customer experience and conversion effectiveness.
Ideal Candidate Profile
2–5 years of experience in quality monitoring within voice-based/customer engagement environments.
Strong understanding of quality frameworks and performance metrics.
Experience working in target-driven environments.
High attention to detail and strong listening skills.
Ability to deliver constructive feedback confidently and objectively.
Comfortable working in a fast-paced growth environment.
Key Skills Required
Strong analytical and reporting skills.
Proficiency in MS Excel.
Excellent listening and evaluation skills.
Clear and structured feedback delivery.
Process-oriented mindset.
Strong collaboration and stakeholder management skills.
Location: Gurugram
Ovii Interpretation
This Quality Analyst role focuses on reviewing customer engagement interactions and helping teams improve service quality and conversion effectiveness. The work combines call audits, quality reporting, coaching feedback, and coordination with Operations and Training teams.
Role at a glance
Customer interaction quality monitoringVoice-call auditsQuality scorecards and reportingActionable feedbackPerformance gap analysisOperations and Training calibration
Review customer interactions against defined quality standards.
Audit calls for process adherence, compliance, communication, and customer handling.
Share structured, actionable feedback with team members and Team Leaders.
Maintain regular quality scorecards and reports.
Identify recurring performance gaps and recommend corrective actions.
Run calibration sessions with Operations and Training teams.
Track quality patterns and share insights with leadership.
Support initiatives to improve customer experience and conversion effectiveness.
Good fit signals
Has 2–5 years of quality-monitoring experience in voice-based or customer-engagement settings.
Understands quality frameworks and performance metrics.
Has worked in target-driven environments.
Pays close attention, listens carefully, and can deliver objective feedback confidently.
Can collaborate with stakeholders in a fast-paced environment.
Meet SolarSquare
SolarSquare is an Indian rooftop solar energy company founded in 2015 and headquartered in Mumbai. It provides end-to-end solar solutions for homeowners, housing societies and commercial establishments. Its services include rooftop assessments, customized system design, solar panel installation, financing assistance, government subsidy documentation, performance monitoring and long-term maintenance. SolarSquare offers GoodZero, a solar savings plan with generation guarantees and maintenance coverage, alongside a mobile application for monitoring electricity generation and savings. The company uses standardized mounting systems and digital tools to support installation quality and ongoing system performance. It operates across multiple Indian states and addresses the financial, technical and administrative challenges customers face when adopting rooftop solar electricity.
Founded
2015
Company size
1,001-5,000 employees
Company stage
Not known
Headquarters
Mumbai, India
Why work here
SolarSquare offers opportunities to work on India's transition to residential rooftop solar. The company raised $53 million in Series C funding in June 2026, bringing its reported total funding above $100 million. By July 2026, it reported solar installations in more than 50,000 homes across 29 cities, with plans for further expansion. Candidates can explore roles in software engineering, data engineering, product management, solar design, operations, sales and customer service. Technical work includes customer applications, data pipelines, solar performance monitoring, automated rooftop design and operational platforms. Its official Keka careers board lists engineering roles involving Node.js, React, MongoDB, Python and cloud technologies. Selected engineering job postings advertise hybrid working arrangements, learning resources and performance-based incentives. Candidates should confirm role-specific benefits and working conditions directly.
SMShreya MishraCo-Founder and Chief Executive OfficerView bioHide bio
Shreya Mishra is Co-Founder and CEO of SolarSquare. An IIT Bombay mechanical engineering graduate, she previously worked at Boston Consulting Group and Everstone Capital and co-founded Flyrobe, a fashion rental business. She joined SolarSquare during its expansion into residential solar and leads company strategy, consumer experience and business growth. She was recognized in Forbes 30 Under 30 Asia.
Neeraj Jain is Co-Founder and Director of SolarSquare. An engineering graduate of IIT Bombay, he previously worked at Deutsche Bank. His responsibilities include finance, business operations and organizational expansion. He helped establish SolarSquare in 2015 and has been involved in developing its rooftop solar business, financing strategy and operating model.
Nikhil Nahar is Co-Founder and Director of SolarSquare, with responsibility for solar product engineering and technical standards. He previously worked in engineering and management roles at Panasonic and Tech Mahindra. His background includes engineering studies in Japan and more than a decade of clean energy experience. His work focuses on installation reliability, system design, performance and long-term solar asset quality.
USUpendra Dev SinghChief Technology OfficerView bioHide bio
Upendra Dev Singh became SolarSquare's CTO in March 2026. He leads technology and engineering, including initiatives to automate 3D rooftop design, solar configurations and site survey workflows. He previously served as SVP and Head of Engineering at ixigo and held engineering leadership positions at Myntra, Jabong and Bikayi. He has a computer science engineering degree from MANIT Bhopal.
RKRadhika KaundinnyaDirector - Human ResourcesView bioHide bio
Radhika Kaundinnya is associated with HR leadership at SolarSquare, with a Director - HR appointment reported in May 2026. Her experience includes HR business partnering, talent acquisition and people operations. She previously held HR roles at OkCredit, Klub and Belong.co. Her public recruiting activity at SolarSquare covers sales, operations, leadership and other business functions.
Latest company news
3 stories
SolarSquare reports recognition at Bharat Renewable Energy Summit 2026
SolarSquare - LinkedIn
In a November 2026 company update, SolarSquare reported receiving recognition from the Ministry of New and Renewable Energy at the Bharat Renewable Energy Summit. The company said it was recognized as India's leading residential rooftop solar installer and reported solarizing more than 50,000 homes under the national solar portal. These details are based on SolarSquare's public announcement.
MS Dhoni invests in SolarSquare and becomes brand ambassador
Fortune India·
Former Indian cricket captain MS Dhoni invested in SolarSquare through his family office, Midas Deals, as part of the company's $53 million Series C financing. He also became its brand ambassador. SolarSquare said it had installed rooftop solar systems in more than 50,000 homes across 29 cities and planned to expand into another 30 to 40 cities.
SolarSquare raises $53 million in Series C funding led by B Capital
Mercom India·
SolarSquare raised $53 million in Series C funding led by B Capital, with participation from Lightspeed Venture Partners, Elevation Capital, Lowercarbon Capital, Rainmatter by Zerodha and Good Capital. The funding brought total capital raised to more than $100 million. The company said the investment would support geographic expansion, technology development, hiring and growth of its residential solar business.
