Job Description – IT Intern

Position

Location

Duration

Department

Role Overview

Key Responsibilities

• Provide first-level technical support to employees for hardware, software, and network-related issues.
• Assist in installation, configuration, and maintenance of desktops, laptops, printers, and other IT equipment.
• Support user account creation, password resets, and access management.
• Monitor and maintain IT assets and inventory records.
• Assist in troubleshooting operating system, application, and connectivity issues.
• Support software installations, upgrades, and system updates.
• Coordinate with vendors for hardware repairs and maintenance activities.
• Document IT processes, issue resolutions, and technical procedures.
• Assist in data backup and system security activities.
• Support implementation of IT policies and compliance requirements.
• Participate in IT projects and technology improvement initiatives as assigned.

Required Qualifications

• Pursuing or recently completed B.Tech/B.E., BCA, MCA, B.Sc. (IT/Computer Science), or related field.
• Basic understanding of computer hardware, operating systems, networking, and troubleshooting.
• Familiarity with Windows operating systems and Microsoft Office Suite.
• Basic knowledge of networking concepts such as IP, DNS, DHCP, and LAN/WAN.
• Good analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt to new technologies.

Preferred Skills

• Knowledge of Active Directory and user management.
• Basic understanding of cloud platforms such as Microsoft 365 or Google Workspace.
• Familiarity with cybersecurity best practices.
• Exposure to ticketing/helpdesk tools is an added advantage.

What You'll Gain

• Hands-on experience in corporate IT operations.
• Exposure to IT infrastructure, networking, and system administration.
• Opportunity to work with experienced IT professionals.
• Practical understanding of IT support processes and enterprise systems.
• Professional development and learning opportunities.

The IT Intern supports day-to-day corporate technology operations in Noida, helping employees resolve technical issues and assisting with systems, equipment, accounts, and IT assets. The role is a 3–6 month internship with practical exposure to infrastructure, networking, and support processes.

Role at a glance

Skills mentioned

What you will likely work on

• Respond to employees’ first-level hardware, software, and network support issues.
• Help install, configure, and maintain computers, printers, and other IT equipment.
• Assist with user accounts, passwords, and access permissions.
• Track IT equipment and maintain asset inventory records.
• Troubleshoot operating system, application, and connectivity problems; assist with software updates.
• Coordinate equipment repairs with vendors and document processes and resolutions.
• Support data backups, system security, IT policy compliance, and assigned technology projects.

Good fit signals

• You are pursuing or recently completed a relevant IT or computing qualification.
• You have a basic grounding in hardware, operating systems, networking, and troubleshooting.
• You are comfortable communicating with users and working through technical problems methodically.
• You are willing to learn new technologies and adapt to changing support needs.
• Familiarity with Active Directory, cloud productivity platforms, cybersecurity practices, or helpdesk tools would be useful but is not essential.