ShyftLabs Announces Official OpenAI Partnership
ShyftLabs
ShyftLabs announced that it became an official OpenAI partner as it expands enterprise AI solutions and production deployments.
Read articleRemote eligible location: Canada.
ShyftLabs is seeking a client-facing Data & AI Product Manager to support a Quality AI initiative for a leading enterprise client. In this role, you will work as an extension of the client's Data & Analytics (D&A) team, partnering closely with Quality business stakeholders, technology teams, and implementation vendors to drive the successful delivery of AI-powered solutions.
This is a hands-on product management opportunity for someone who can bridge business needs and technical execution, translate complex requirements into actionable product deliverables, and ensure that solutions deliver measurable business value. You will play a key role in providing product oversight, challenging vendor recommendations, coordinating implementation activities, and ensuring AI-driven workflows are reliable, user-friendly, and aligned with business objectives.
The ideal candidate combines strong stakeholder management and delivery coordination skills with an understanding of enterprise data, analytics, and emerging AI capabilities. You should be comfortable engaging directly with senior stakeholders, facilitating cross-functional discussions, and driving accountability in a complex enterprise environment.
Serve as a key product management partner to the client's Data & Analytics team, acting as the bridge between Quality business stakeholders, IT, data teams, and external implementation vendors.
Facilitate stakeholder discussions and requirements-gathering sessions to understand business needs, define priorities, and translate requirements into actionable product deliverables.
Manage day-to-day coordination across business and technical teams, ensuring alignment on scope, timelines, dependencies, deliverables, and implementation priorities.
Communicate product progress, risks, decisions, and recommendations clearly to business stakeholders and leadership.
Constructively challenge assumptions, proposed solutions, and vendor deliverables to ensure they meet business requirements and enterprise standards.
Review and evaluate vendor deliverables, including solution architectures, AI workflows, user interfaces, data mappings, testing strategies, and implementation plans.
Assess proposed AI-enabled solutions to ensure they address business requirements, support effective human oversight, and provide appropriate transparency into findings, exceptions, and recommendations.
Partner with business and technology teams to shape user-facing interfaces that enable Quality stakeholders to review documentation, investigate findings, assess exceptions, evaluate AI-generated recommendations, and support release decisions.
Coordinate business validation, user acceptance testing (UAT), defect resolution, and launch readiness activities.
Track implementation risks, dependencies, open issues, and decisions to maintain delivery momentum and ensure timely resolution.
Support the transition from implementation to operational use, ensuring stakeholders are prepared to adopt and effectively use the solution.
Define, challenge, and refine key performance indicators (KPIs) to measure the effectiveness and business impact of the Quality AI initiative.
Partner with the Value team to establish appropriate measurement frameworks, validate assumptions, and ensure benefits are tracked against agreed business objectives.
Translate business objectives into measurable product outcomes, ensuring the solution delivers tangible improvements in efficiency, quality, consistency, and decision-making.
Collaborate with data and analytics teams to validate data requirements, mappings, reporting needs, and the quality of information supporting AI-enabled workflows.
Maintain clear documentation of product requirements, decisions, risks, dependencies, action items, and delivery status.
4–8 years of experience in product management, data and analytics, business analysis, digital transformation, or a related field.
Demonstrated experience supporting the delivery of enterprise data, analytics, AI, or digital products from requirements definition through implementation and launch.
Strong client-facing experience, with the ability to build trusted relationships and coordinate effectively across business stakeholders, technical teams, and external vendors.
Experience reviewing technical deliverables, challenging proposed solutions, identifying gaps, and driving alignment between business expectations and technical implementation.
Familiarity with Generative AI, document intelligence, optical character recognition (OCR), AI agents, or human-in-the-loop workflows.
Strong communication, facilitation, presentation, and stakeholder management skills, including the ability to navigate competing priorities and constructively challenge demanding stakeholders.
Experience coordinating UAT, business validation, issue resolution, and implementation readiness.
Ability to define success metrics, evaluate product performance, and connect delivery outcomes to measurable business value.
Strong organizational skills, attention to detail, and the ability to manage multiple workstreams in a fast-paced enterprise environment.
Comfortable working independently while maintaining strong alignment with client stakeholders and cross-functional delivery teams.
This client-facing product management role supports delivery of an enterprise Quality AI initiative. You will connect business priorities with technical implementation, coordinate vendors and internal teams, and assess whether the solution meets user needs and measurable business objectives.
ShyftLabs builds enterprise data and AI systems for organizations in retail, healthcare, financial services, energy, government, manufacturing and supply chain. Its work spans applied intelligence, data infrastructure and engineering, activation and analytics, and governance and security. The company also develops Continuum, an agentic AI platform comprising an open-source agent runtime, Aura for intelligent model routing, and Provenance for governance and observability. ShyftLabs says it has launched more than 50 enterprise solutions and employs more than 250 data and AI specialists across locations including Toronto, New York, Dubai and India.
ShyftLabs offers candidates exposure to enterprise AI, data engineering and agentic AI projects used by major retailers, healthcare organizations and public-sector clients. The company says it has more than 250 data and AI specialists and has launched over 50 enterprise solutions. Its Continuum platform includes an open-source agent runtime, intelligent model routing and AI governance, creating work across agents, distributed systems, data infrastructure and security. Current roles reference Python, Databricks, Spark, AWS, Azure, GCP, Terraform and Kubernetes. Job postings also highlight technical ownership, mentoring, professional development, employer-paid health benefits in Canada and hybrid flexibility for applicable roles.
Programming Language
Backend Framework
Frontend Framework
Database
Database
Data and AI Platform
Data Processing
Data Processing
Data Platform
Cloud Data Platform
Data Transformation
Data Orchestration
Cloud Infrastructure
Cloud Infrastructure
Cloud Infrastructure
Infrastructure as Code
Containers
Container Orchestration
Workflow Orchestration
Vector Database
Vector Database
AI Observability
Machine Learning Platform
Cloud Data Warehouse
Founder and CEO of ShyftLabs with a background in analytics, product and retail technology. Before founding ShyftLabs, Khandelwal worked at companies including Jet.com, Citi and Evernote and co-founded Minoan. He holds an MS in Operations Research from Columbia University and a BE in Computer Science from Panjab University.
Leads security and privacy initiatives at ShyftLabs and contributes to the company's enterprise AI governance work. His background includes software engineering, application security, penetration testing and cloud security, with prior cybersecurity experience at KPMG and professional certifications across AWS and Google Cloud.
Leads consulting and services at ShyftLabs, helping translate enterprise business requirements into data, AI and digital transformation programs. His background includes product management, consulting and entrepreneurship, including co-founding healthcare technology venture InsightHx.
ShyftLabs
ShyftLabs announced that it became an official OpenAI partner as it expands enterprise AI solutions and production deployments.
Read articleShyftLabs
ShyftLabs introduced Aura, a model-routing layer within Continuum that can route AI requests across more than 250 models and 45 providers according to quality, latency, cost and policy requirements.
Read articleShyftLabs
ShyftLabs disclosed its work on the data foundation supporting MAC Cosmetics' Shopify storefront, including real-time activation, consent and privacy enforcement and unified customer profiles.
Read articleShyftLabs
ShyftLabs hosted AgentShyft during Toronto Tech Week, where developers built production-oriented agentic AI applications using the company's Continuum framework.
Read articleShyftLabsToronto, CanadaFull time
ShyftLabsToronto, CanadaFull time
ShyftLabsRemoteFull time
ShyftLabsCoimbatore, IndiaFull time
ShyftLabsToronto, CanadaFull time
ShyftLabsToronto, Ontario, Canada; Calgary, Alberta, CanadaFull time
ShyftLabsNoida, IndiaFull time
ShyftLabsNoida, IndiaFull time