Associate Manager

• Business Development & Sales Strategy:
  • Identify and pursue new business opportunities within the IT asset disposal (ITAD) vertical, including industries such as corporate IT departments, government, education, healthcare etc.
  • Develop and execute business development strategies to increase revenue, market share, and customer base.
  • Cultivate relationships with key decision-makers (CIOs, IT managers, procurement officers, sustainability managers) in target markets.
  • Conduct market research to identify industry trends, competitor offerings, and new opportunities for service differentiation.
• Client Relationship Management:
  • Build, nurture, and manage long-term relationships with new and existing clients, ensuring customer satisfaction and repeat business.
  • Provide consultative support to clients, offering tailored ITAD solutions that meet their unique business, security, and environmental needs.
  • Act as the primary point of contact for all client communications, including negotiating contracts, pricing, and service agreements.
• Proposal Development & Negotiation:
  • Lead the preparation of proposals and presentations for prospective clients, ensuring all client needs and regulatory requirements are met.
  • Develop and negotiate service agreements, pricing structures, and terms to secure profitable contracts.
• Market and Industry Expertise:
  • Stay up-to-date on the latest trends, regulations, and technologies in the IT asset disposal and recycling industry, including data security, environmental laws, and industry certifications.
  • Attend industry conferences, trade shows, and networking events to represent the company, expand the network, and stay informed of market developments.
• Sales Reporting & Forecasting:
  • Monitor and report on sales performance, providing regular updates to senior management on progress toward targets.
  • Maintain accurate records of sales activity, customer interactions, and pipeline opportunities using CRM tools.
  • Analyze sales data to forecast future business trends and develop strategies to meet sales objectives.
• Qualifications:
  • MBA from a top-tier business school.
  • Minimum of 5 years of experience in business development, sales, or account management, preferably within IT asset management, ITAD, or related industries.
  • Proven track record of driving sales growth and building strong customer relationships in a B2B environment.
  • Knowledge of IT asset disposal services and related technologies, including secure data destruction, e-waste recycling, and hardware refurbishing is a plus.
  • Strong interpersonal and communication skills, with the ability to engage and influence C-suite executives and other decision-makers.
  • Excellent negotiation, presentation, and proposal-writing skills.
  • Ability to understand client needs and deliver tailored solutions that align with business objectives.
  • Strategic thinker with a results-driven mindset and the ability to close high-value deals.
  • High-level understanding of the ITAD industry, environmental sustainability, and data security best practices.
  • Ability to thrive in a fast-paced, target-driven environment.

The Associate Manager, Business Development (ITAD) drives customer acquisition and revenue growth for IT asset disposition services. The role combines B2B prospecting, client relationships, commercial proposals and negotiation, and sales forecasting in coordination with sales, marketing, and operations teams.

Role at a glance

Skills mentioned

What you will likely work on

• Find and pursue ITAD sales opportunities across target industries, and develop strategies to grow revenue, market share, and customer base.
• Build relationships with client decision-makers and support new and existing customers with tailored ITAD solutions.
• Serve as a main client contact, addressing business, security, and environmental needs and negotiating pricing, contracts, and service terms.
• Prepare client proposals and presentations that reflect customer requirements and applicable regulations.
• Track industry developments, regulations, and technologies; represent the company at relevant events and conferences.
• Monitor sales activity and performance, maintain CRM pipeline records, and forecast results against sales objectives.

Good fit signals

• Has at least five years of business development, sales, or account management experience; IT asset management or ITAD exposure is preferred.
• Can demonstrate B2B sales growth and the ability to develop durable customer relationships and close high-value deals.
• Communicates persuasively with senior executives and other decision-makers, including through proposals and presentations.
• Can understand client needs and negotiate commercial agreements aligned with customer and business objectives.
• An MBA is specified; familiarity with secure data destruction, e-waste recycling, or hardware refurbishing is a plus.